Assistant Manager Trainee

Speedway Region #45 Racine , WI 53401

Posted 4 months ago

Job Description

Full-Time Assistant Manager (Co-Manager Trainee)- Retail Sales

Do you want to become a big part of the reason why customers continually return to Speedway? Are you looking for an exciting fast-paced work environment where you will be part of a management team? Do you take pride in providing exceptional customer service? As a valued member of the Speedway Team youll witness first-hand why Speedway has the best customers and employees around!

What Speedway brings:

A focus and dedication to your success! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit.

Speedway has a strong promote from within philosophy providing advancement opportunities for all levels.

Full-time hours and valuable management and leadership experience with competitive pay

Speedway offers best in class benefits including:

Immediate eligibility and vesting for 401k plan with a company match of $1.17 per dollar up to 6% of annual salary begins upon enrollment

Coverage in medical, dental, life, and vision insurances eligible upon enrollment

Paid vacation and sick pay plans

Weekly paychecks and paid holidays

Monthly bonus potential

Tuition Reimbursement and Adoption Assistance

What you bring:

Oversee and provide customer service leadership, training, and coaching, alongside the General Manager, for all store employees

Maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity

Maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock

Assist in implementing all merchandising and marketing programs

Cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program

A valid Drivers License from the state of residence and auto insurance in order to conduct area pricing surveys

A high school diploma/GED or college degree

The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds

If you enjoy working as part of a management team and have previous supervisory experience as an assistant manager, team lead, or key holder we would love the opportunity to talk with you!

Company Description

SPEEDWAY is a gasoline-convenience store company, operating stores primarily under the Speedway brand name. Speedway is a wholly owned subsidiary of Marathon Petroleum Corporation (NYSE: MPC). Speedway is proud of our long-term commitment to meeting the fueling and convenience needs of over 3.5 million customers who shop our stores on a daily basis!
ABOUT US:
* Headquarters in Enon, Ohio, located near Dayton.
* 2nd largest chain of company-owned /operated gasoline and convenience stores in the US.
* Operations conducted in accordance with both the law and the highest standards of business ethics and integrity. We value our good name & the communities that we serve.
* Largest contributor within the industry to the Children's Miracle Network since 1991.
* Continual focus on the personal development and growth of our employees.
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VIEW JOBS 6/22/2018 12:00:00 AM 2018-09-20T00:00 Position Summary: Serves as a trainee for a specific duration with the intention to prepare for service as an Assistant Manager; learns essential aspects of the Assistant Manager job and demonstrates successful completion prior to being promoted; learns how to serve as the leader and to oversee the retail operation of a specific store, in conjunction with the General Manager; and learns how to help ensure that the store operates efficiently and in compliance with applicable Federal, State and local laws and Company policies Position Responsibilities (the following are to be learned and practiced during the training period).: * Provides customer service leadership/direction, in conjunction with the General Manager, for entire store and team of employees working in that location * Monitors store activities to ensure that transactions are taking place in the proper manner, in order to provide maximum customer service * Demonstrates customer service as a priority; handles escalated customer concerns and emergencies in absence of the General Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction * Trains, schedules and coaches all new and current store associates to ensure store positions are staffed to appropriately handle Customer Service needs * Ensures customer service is a priority by scheduling staff consistent with customer activity * Adheres to and trains employees on Federal, State and local regulations and ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement * Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; including taking steps to ensure compliance with uniform, personal appearance, and customer service standards * Works in tandem with the General Manager to ensure Management/leadership is available to customers and employees at all times * Provides support to store as needed, often beyond regularly scheduled work times. If not available, ensures that a reliable back up has been provided * Assists in identifying qualified applicants, performing interviews as needed, and making employment decisions including but not limited to hiring, evaluating, scheduling, training and disciplining as needed * Ensures applications and staffing forecasts are forwarded to recruiting centers when applicable * Promotes an environment focused on customer service, satisfaction and store cleanliness * Maintains high staff retention by helping to develop leaders, empower employees and encourage increased employee productivity * Helps perform and supervise all minor maintenance tasks in order to eliminate inconvenience to the customer; supports procedures for additional repairs and maintains work orders * Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals * Ensures proper execution of Company standards by maintaining knowledge in the following sales responsibilities: food focus, counts/inventory, vendor relations and selling point/engagement * Assists in implementing all merchandising, marketing and foodservice programs, which includes maintaining plan-o-gram integrity, appropriate sign placement and proper preparation and execution of foodservice products * Promotes store sales and selling initiatives and encourages the team to strive to reach goals/objectives. Provides suggestions for improving sales, margins and execution of all programs * Motivates and coaches store associates on proper upselling techniques. Reviews sales reports to ensure the store is on track to achieve selling point goals and promotions * Ensures promotional signage and displays are properly updated per guidelines * Provides training to store associates regarding food preparation procedures. Ensures proper preparation, presentation and maintenance of all stock levels * Ensures products are in-stock, in date and available for purchase; helps audit inventory on a regular basis and manages on-hand quantities, adding back stock to displays as needed * Demonstrates a high value for Health, Environment, Safety and Security (HES) issues, initiatives and programs in both personal and organizational responsibilities * Integrates HES into day-to-day job performance. Maintains a safe environment for all customers and employees * Ensures that employees are properly trained to order merchandise and products * Conducts area pricing surveys, at the request of the General Manager, reports the results and adjusts sales prices as directed * Follows and complies with all health and sanitation procedures and adheres to safe work practices * Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion * Completes other duties as assigned by Management Requirements Education Requirements: * High School Diploma or GED Experience Requirements: * Previous supervisory experience preferred * Retail experience a plus * Completion of required training program Skill Requirements: * Basic Computer Skills * Good understanding of SAP functions and navigation * Excellent communication skills and the ability to research and resolve issues * Good understanding of intra-department functions, store operations and corporate business plans * Good understanding of profit and loss statements and financial overview of the store * Knowledge of retail business management practices * Knowledge of all types of store transactions and related programs * Knowledge of ways to handle customer and employee injuries, incidents and accidents * Ability to perform repeated bending, kneeling, twisting and overhead reaching * Ability to stand for an entire shift * Ability to frequently lift between 5 to 20 pounds * Ability to occasionally lift up to 50 pounds Additional Requirements: * Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods * Must have a valid Driver's License from the state in which Manager resides * Must maintain automotive liability insurance during course of employment * Must use personal vehicle to conduct area pricing surveys Preferred Managerial Attributes: * Exhibits strong leadership qualities and a desire to succeed * Serves as coach to employees by modeling appropriate workplace behavior * Interacts positively with employees by seeking input and providing appropriate feedback * Seeks opportunities for employees to develop skills * Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce * Understands, actively demonstrates and promotes the principles of the customer service initiatives * Creates excitement around monthly selling promotions in order to drive sales goals * Empowers employees to make non-personnel related decisions in absence of immediate Manager * Fosters a work environment where good performance is recognized and rewarded * Demonstrates the required competencies needed to become a General Manager, and is willing and available to be promoted to any available location in the market area Speedway Racine WI

Assistant Manager Trainee

Speedway Region #45