Assistant Manager (Third Person In Charge)

Albertsons Companies Brentwood , CA 94513

Posted 2 months ago

Assistant Manager (Third Person in Charge)

POSITION PURPOSE:

The Third Person in Charge is responsible for the operations of the entire store when the Store Director and Assistant Store Director are not present. The position is one of two job classifications from which candidates for retail leadership development training are typically selected, the successful completion of which may lead to advancement into store management. The Third Person in Charge provides customer service, administers training to new employees, coordinates with others to determine hiring needs and to identify and select candidates for interviews, and assists with merchandising execution for the store. The Third Person also coordinates with the Night Crew/Grocery Department Manager in directing the day to day activities of the Grocery Department operation, including assessment of daily operational needs and training personnel. Assists in ordering, receiving storing, pricing, stocking and merchandising.

KEY ACCOUNTABILITIES:

  • Acts as the liaison between the Store Director/Assistant Store Director on the one hand and the Night Crew/Grocery Manager to ensure smooth operations of the store.

  • Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Engages in suggestive selling and other sales techniques. Handles customer relations issues.

  • Performs ordering, receiving, storing, pricing, stocking, and merchandising duties. Coordinates with Night Crew/Grocery Manager in planning, organizing, and directing day-to-day operations of the Grocery department and special sales/AD needs. Assists with implementing Company and Division merchandising policies and/or Store Director instructions.

  • Posts open positions internally and externally (via the Virtual Edge System), source and prescreen candidates through Virtual Edge, schedule interviews for the Store Director and/or Assistant Store Director with candidates, and process onboarding of new hires in Virtual Edge after the Store Director and/or Assistant Store Director makes a hiring selection.

  • Administers web based training to new employees and ensures all mandatory training is provided to each new hires and newly promoted employees. Ensures all new hire paperwork and policies are acknowledged by all new hires and/or promoted employees.

  • Coordinates with Night Crew/Grocery Department Manager in the scheduling of employees to ensure adequate coverage and service level.

  • Trains Head Clerks/PICs for possible promotion to Third Person in Charge

  • Coordinates with Assistant Store Director to prepare "things to do list" for night stockers for closing shifts; prepares "things to do list" for day stockers for day or mid shifts.

  • Initiates corrective action as needed in the absence of the Store Director and Assistant Store Director..

  • Responsible for the overall operation of the store including supervision of all employees, and the handling of customer complaints, in the absence of the Store Director or Assistant Store Director.

  • May perform duties of the receiving clerk in the absence of the Inventory Control Clerk.

  • Build and execute marketing and merchandising plans for the store working with Head Clerks, PIC's and food clerks

  • Ordering for displays and working with day stockers to minimize out of stocks.

  • Support Store Director and Assistant Store Director with execution of the strategies to improve product placement, profit, sales, store standards, and other key metrics

  • Support the Assistant Store Director with the overall success of the Company's Safety Culture and Safety programs in the store to provide a safe work environment for employees and shopping experience for customers

  • Ensure sweep logs are maintained at 100%, provide feedback to courtesy clerks on their performance in the area of sweeps.

KNOWLEDGE AND EXPERIENCE:

  • Education Level:

  • High School Diploma (or equivalent)

  • Experience Level:

  • Four or more years retail experience required

  • Retail grocery experience preferred

Skills and Experiences:

  • Proficient customer service and supervisory skills.

  • Strong understanding of overall store operations.

  • Requires strong written and oral communication skills, leadership skills, and the ability to get along with others.

  • High degree of initiative and sense of urgency.

  • Available to work flexible hours (am/pm shifts).

  • Ability to work independently and as a part of a team.

  • Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and co-workers.

  • Requires the analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.

  • Requires the ability to judge and react to business activity.

  • Requires knowledge of basic math and weights and measures.

TRAVEL REQUIREMENTS: None.

PHYSICAL ENVIRONMENT:

  • Ability to stand and walk for long periods of time.

  • Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs.

  • Ability to push and pull fully loaded hand trucks and pallet jacks

  • Must sit, stand or walk for extended periods of time.

  • May spend long periods of time at desk or computer terminal.

  • May use calculators, keyboards, telephone, computer and other office equipment in the course of normal workday.

  • Stooping, bending, twisting, and reaching may be required in completion of job duties.

  • Workday is fast paced; holiday, evening and weekend work may be required.

Disclaimer:

  • The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant General Manager

MOD Pizza

Posted 3 days ago

VIEW JOBS 2/16/2020 12:00:00 AM 2020-05-16T00:00 Imagine if everyone had a place to go where they were encouraged to embrace their individuality and come as they are. A place fostering an environment that supports human growth and recognizes the value in second chances. This is the kind of place that MOD is committed to creating and maintaining every single day. By creating a culture where individual spirits are celebrated, we believe that our teams will feel empowered and committed to providing that same experience for every single customer that walks through the door. With more than 400locations across 28states and the United Kingdom, MOD is committed to creating a positive social impact within these communities, creating not only an exciting place to eat, but a place where others are inspired to bring about change. We call it Spreading MODness. As a MOD Pizza Assistant Manager, you directly influence the success of the MOD community by supporting the General Manager in executing store operations and leading the MOD Squad and Shift Leaders. You will work beside and oversee your MOD team in-order to create and maintain the MOD experience. Your objective is to live, teach, and demonstrate MOD Pizza culture in all interactions with your Squad and Customers. Are you ready for an opportunity to cultivate management skills and inspire those around you? Key Responsibilities: * Demonstrates the customer first attitude and work ethic for the MOD Squad; delegates tasks and assigns stations to ensure that Super-Fast service, cleanliness standards, and customer needs are met. * Cultivates a positive learning environment through clear, respectful mentorship and feedback to MOD Squad Members and Members in training; addresses individual motivation, needs, concerns, and provides recognition. * Acts with the integrity and honesty that promote MOD Pizza culture. Maintains consistent attendance and punctuality. * Keeps Squad focused during peak volumes; problem solves in a dynamic, high pressure environment. * Makes and quality checks all MOD products, adhering to MOD Pizza recipes and presentation guidelines. * Supports the General Manager with administrative duties including inventory, cash handling, and payroll. * Direct support to the General Manager in implementing company programs to meet MOD's operational and organizational goals. * Acts as a mentor for Squad and Shift Leaders by observing, assessing, and suggesting ways to improve performance, and recommending employment decisions to the General Manager. * Communicates effectively; uses discretion and filters all pertinent information to the Shift Leaders as directed by the General Manager. Basic Qualifications: * Ambitious spirit for owning their own business * High School Diploma or GED * 2+ years of progressively responsible customer service experience in retail or restaurant environment Preferred Qualifications: * College Degree in Business or related field (may substitute for a portion of the required experience) * Strong communication skills and high level of accountability Physical Requirements In-store squad leadership work involves both managing the team and stepping in to support the operations as needed. Occasionally positioning oneself (e.g., walk, bend, twist, reach, stoop, kneel, crouch, push and pull) to handle or move objects weighing up to 50lbs. Occasionally operating hand-held appliance and simple machinery (industrial can opener, dough press, industrial dishwasher, etc.). Regularly operate a computer and other office equipment. Communicate and exchange information with co-workers and other individuals in person and electronically. Working Conditions: * High noise levels due to operations, customers, and overhead music (including, but not limited to, rock, punk, and alternative) * May be indoor or outdoor setting depending on store (varied weather conditions are expected) * Will work near moving or mechanical parts * Varying schedule to include evenings, holidays, and extended hours of business dictates We make pizza so we can serve people Click here to see a day in the life at MOD- https://vimeo.com/97852904 This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Want to help us spread MODness? Apply today! Our largely diverse community of MOD Squaders plays a huge role in making MOD a place that is welcoming to people from all backgrounds and walks of life. It is our mission to build up communities that empower and inspire one another, celebrating our differences and appreciating all that we each have to offer. In this regard, MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. Keyword: Restaurant General Manager, GM, Store Manager, General Manager, Assistant General Manager, AGM, Restaurant Manager, Operations Manager, Team Leader COOL STUFF We offer tons of cool stuff here at MOD, but below are just a few of our favorites that you may be eligible for: * Free pizza! * Shared tip-pool * Bridge Fund – Employee Crisis Fund * Flexible scheduling * Did we mention free pizza?! Job Segment: Kitchen, Hospitality MOD Pizza Brentwood CA

Assistant Manager (Third Person In Charge)

Albertsons Companies