Assistant Manager - The Woodlands

Total Wine The Woodlands , TX 77380

Posted 2 weeks ago

1900 Lake Woodlands Dr Suite 900, The Woodlands, TX 77380 USA

Assistant Store Manager

POSITION HIGHLIGHTS

As Assistant Store Manager, you will support the Store Manager in maintaining Total Wine & More's brand by executing all company programs and best practices focusing on exceptional service, selection, and value. This includes developing overall store strategies and tactics to achieve sales, service, and operational performance goals. You will be responsible for executing merchandise and visual presentation standards; facilitating the efficient flow of merchandise to the sales floor; and promoting Total Wine & More products and services to our customers. You will perform Manager-on-duty functions and may serve in a team member capacity to support the merchandiser/stock associates and cashiers or assist customers on the sales floor as needed.

KEY RESPONSIBILITIES

  • Drive retail sales, margin, and Winery Direct metrics

  • Deliver Payroll & Controllable expenses on plan

  • Accountable for learning and sharing Total Wine & More's full product portfolio and providing customers with recommendations that connect them to the right product(s)

  • Ensure customer service standards are met by all

  • Responsible for Inventory Control

  • Responsible for replenishment, following receiving and merchandising guidelines and pricing/signing strategies

  • Assist Store Manager with reviewing orders

  • Work collaboratively with vendors as needed

  • Oversee general operations according to company Policy & Procedure

  • Interview, hire, train and develop team members; provide team with timely feedback, both formal and informal

  • Actively participate in team member performance management

JOB REQUIREMENTS

Minimum Experience, Skills and Education:

  • 21 years of age or older

  • 2 years retail sales, customer service, or hospitality management experience

  • Prior experience in leading a sales-focused team and creating a sales culture/environment

  • Prior experience managing overall financial performance

  • Effective oral and written communication skills

  • Ability to work a flexible schedule as business requires

  • Minimum High School Diploma or equivalent

Preferred Experience, Skills and Education:

  • 4-year degree in Business Administration or related field

  • Retail Manager experience in a big or medium box retail store environment

  • Strong business agility and flexibility

  • Ability to handle multiple projects/tasks at a time and meet deadlines

  • History of willingly assisting others and acting as a team player

PHYSICAL REQUIREMENTS (with or without accommodations):

  • Ability to walk, bend down repeatedly, and be on feet for 10-12 hours a day

  • Ability to climb ladders and lift 50 lbs. overhead and repeatedly

Drug Free Workplace

EOE


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
BBW Assistant Manager The W...

L Brands

Posted Today

VIEW JOBS 7/20/2018 12:00:00 AM 2018-10-18T00:00 Description Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager. Building High Performing Teams: * Attract, hire, develop, inspire and retain top talent * Coach, develop and maximize the success of all associates * Build schedules to maximize and leverage sales results * Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates * Build a team that works well together based on the needs of the store * Ensure onboarding and continued training of the associate team * Effectively and fairly manage performance as delegated by the store manager Selling Effectiveness: * Lead and model the selling and customer experience standards * Lead selling efforts to meet selling goals during scheduled shifts * Ensure team communication; reinforcing that associates at every level are focused and accountable to selling * Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail * Direct workforce management activities * Set the direction and goals for the day/shift when associates arrive for work * Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs) * Ensure associates receive scheduled breaks and meal periods (per state specific guidelines) Telling The Brand Story: * Make good, fact-based shopkeeper decisions that keep the store full and abundant * Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life * Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences * Lead consistent focus on delivering emotionally engaging customer experiences * Ensure implementation of company selling strategies * Lead, delegate and execute store standards and maintain a safe, inviting store appearance Operational Excellence: * Direct inventory management activities * Manage controllable expenses * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive * Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues * Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution * of operational activities * Maintain policies and procedures * Incorporate Loss Prevention and safety messages into daily operations * Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store. Qualifications * Proven ability to drive sales results * Strong communication and ability to foster a customer focused selling culture * Able to provide in the moment coaching to associates * Availability for varied weekly shifts including weekend, closing and peak shifts * Prior sales management experience An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. L Brands The Woodlands TX

Assistant Manager - The Woodlands

Total Wine