Assistant Manager - Slot Performance

Caesars Entertainment Corporation Biloxi , MS 39533

Posted 2 months ago

Apply

This Job is not relevant Tell us why

Job Summary:

Leading the slot performance team to achieve the department's goals and objectives in a timely and efficient manner including focus on guest relations and maximization of revenue opportunities. Responsible for creating an environment of fun and excitement on the floor where all guests feel comfortable and welcome. Responsible for monitoring and supervising the daily Slots Performance operations and ensuring that courteous and prompt service is provided by all employees.

Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Roles and Responsibilities:

Development, implementation and review of the slot product and processes, ensuring integrity and product reliability.
Effective analysis and reporting on slot product to maximize revenue and protect company assets.
Monitoring and maintaining the total logistic requirements of an effective slot repair operation, always anticipating the needs of today and the future.
Overseeing repairs, modifications and preventive maintenance on all associated slot equipment.
Coordinating slot movements, modifications, upgrades and installations with vendors, regulatory agencies and support areas.
Directly responsible for training supervisors in technical and leadership skills for functions within the Slots Performance Departments.
Is familiar with the federal currency transaction reporting guidelines and implements the same.
Oversees personnel assignments and reassigns personnel on floor based on business volume.
Is responsible for key control and documentation.
Builds a rapport and coordinates daily functions with support services departments, especially marketing. Coordinates with Security to detect and prevent attempts to cheat or damage gaming equipment and to identify floor irregularities.
Ensures compliance with Mississippi State regulations by all members of the Performance team.
Monitoring customer satisfaction of slot product and making recommendation for change.
Leading department projects ensuring timely completion through effective communication with other departments and utilization of resources.
Promotes teamwork, monitor and supervise the daily Slot Performance floor operation; ensure that all employees through utilization of service skills to provide courteous and prompt service.
Ensures each Slot Performance employee is properly trained and that they are provided the necessary tools and knowledge to perform their job effectively.
Ensures timely, accurate evaluations and appropriate development plans and clear directives for direct reports and their respective Slot Technicians.
Maintains open communication and ensures fair treatment for all employees.
Establishes schedule and/or personal requests in a timely manner.
Presents oneself as a credit to Harrah Gulf Coast and encourages others to do the same.
Maintains and provides a safe, secure and comfortable environment for our guests and employees.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Enforce Project 21 policy and procedures by monitoring area for underage gamblers.
Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa.
Suggests products, services and experiences to guests.
Other duties as assigned.

Qualifications:

High School diploma or equivalent required. College degree preferred
Strong technical background and strong supervisory, leadership and communication skills essential.
Knowledge of Mississippi State regulations pertaining to Slots (preferred.)
Expertise in the repair of slot machines and equipment.
Strong mechanical aptitude plus SDS and relevant computer skills required.
Energetic and positive driver service skills.
Must pass a drug test.
Must possess excellent customer service and communication skills.
Must be able to initiate and engage in conversation in a professional and friendly manner.
Must be at least 18 years of age.
Maintain knowledge of current property events, promotions and attractions.
Must be able to work independently, with little supervision.
Comfortable working in a fast paced, dynamic environment.
Superior communication and presentation skills.
Ability to work effectively in a team setting and independently.
Must present a well-groomed appearance.
Must adhere to uniform/appearance requirements.
Computer skills including operating hardware, software, and other technical equipment.
Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds.
Able to accept direction of Senior Leadership.

Physical, Mental & Environmental Demands:

Must be able to stand, stoop, bend, as well as lie on back to work inside the confines of a slot machine cabinet for long periods of time.
Must be able to push and lift weights up to 100 pounds.
Must be able to see small objects in poorly lighted areas.
Must possess coordination and manual dexterity to work with power saws, etc.
Must be able to continuously maneuver around casino/hotel as needed.
Able to read, write and speak English sufficiently to perform job.
Available to work any shift, holidays and weekends.
Ability to tolerate cigarette/cigar smoke and e-cigarette vapor.
Responds to visual and aural cues.
Must be able to use and wear two-way radio w/ earpiece, and other equipment, as required.
Ability to tolerate a loud and noisy environment.

Show Full Description

See how you match
to the job

Upload my resume

Download the
LiveCareer app and find
your dream job anywhere

Similar Jobs

View All

Want to see jobs matched to your resume?
Upload One Now!

Slot Floor Person

Penn National Gaming

Posted 1 week ago

VIEW JOBS Overview Don't just work. Work Happy. A career in gaming? At Boomtown Casino Biloxi, we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. Your daily responsibilities include * Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position. * Safeguards assigned Slot assets. * Responsible for jackpot payoffs. * Performs minor repairs (i.e. load printer paper) on slot machines and notifies Slot Supervisor when technician repair is needed. * Provides customer service on the slot floor in their area. * Works with the technical department to ensure that all machines in their area are in good working order. * Reports any machine irregularity or suspicious activity to Slot Supervisor. * Ability to lift 50 lbs. throughout the shift. Must be able to stand for 7 consecutive hours. * Must be able to calculate simple math problems. * Any and all duties as assigned by your Supervisor or a member of management. To be successful in this position it will require the following skill set * Must be 21 years of age or older. Must have cash handling experience. * High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. * General computer knowledge. Data entry. * Must be able to obtain a Gaming Permit. * Knowledge of casino slot operations preferred. Previous technical experience preferred. * Must have cash handling experience. * While performing the duties of this job, the team member is regularly required to move quickly, stand, walk and talk or hear. The team member is frequently required to use hands to finger, handle, or feel. The team member is occasionally required to stoop, kneel, crouch, or crawl. The team member must lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception. * While performing the duties of this job, the team member is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually loud. Something to leave you with Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer

Floorperson Slot

Boyd Gaming, Inc.

Posted 2 weeks ago

VIEW JOBS

Operations Assistant Manager

Dollar Tree

Posted 4 days ago

VIEW JOBS Job Description Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager Principal Duties and Responsibilities * Assist with all store functions and day-to-day store activities as directed by the Store Manager * Able to perform all opening and closing procedures in the absence of the Store Manager * Assist the Store Manager in protecting and securing all company assets, including store cash * Adhere to all policies and procedures including safety guidelines * Maintain a professional and friendly environment with customers, subordinates and supervisors * Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery * When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates * Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information * requests and any additional communications related to store activities as delegated by the Store Manager * Assist the Store Manager on the receipt and return of DSD merchandise. * Follow the VIP and DSD Policies and Procedures * Assist the Store Manager in ensuring proper staffing coverage on a daily basis * Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis * Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates * Promotional effectiveness of store-front fixtures and displays * Assist in the management of sales effectiveness of seasonal areas in the store * Coordinate appropriate signage utilized in the store * Assist with the receipt and return of DSD merchandise * Process damaged merchandise on a daily basis * Assist Store Manager with creation of weekly schedules * Assist in the management of store supplies and expense control * Assist with merchandising and maintaining the checkout area to maximize impulse sales * Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) * Assist with the management of the Drive Item program Minimum Requirements/Qualifications * Prefer prior retail and management experience * Strong communication, interpersonal, and written skills * Ability to lift, bend and transport merchandise weighing up to 50lbs * Ability to work in a high energy team environment Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: * Plexiglass guards at cash registers * Associates conduct home health screenings two hour prior to their shift * Managers conduct in-store health screenings of each associate prior to shift * Cleaning protocols that include hand sanitizer and supplies to clean throughout the day * Social Distancing by maintaining at least six feet between yourself and shoppers * Face masks and gloves for Associates to wear during their shifts Dollar Tree proudly offers our full-time store management Associates with an opportunity to earn a bonus each month if key performance goals are achieved. We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people. As we work towards a healthier future, we provide eligible associates with the following: Health and welfare programs including medical, pharmacy, dental, and vision Employee Assistance Program Paid Time Off Retirement Plans Employee Stock Purchase Program This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer. Job Description Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager Principal Duties and Responsibilities * Assist with all store functions and day-to-day store activities as directed by the Store Manager * Able to perform all opening and closing procedures in the absence of the Store Manager * Assist the Store Manager in protecting and securing all company assets, including store cash * Adhere to all policies and procedures including safety guidelines * Maintain a professional and friendly environment with customers, subordinates and supervisors * Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery * When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates * Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information * requests and any additional communications related to store activities as delegated by the Store Manager * Assist the Store Manager on the receipt and return of DSD merchandise. * Follow the VIP and DSD Policies and Procedures * Assist the Store Manager in ensuring proper staffing coverage on a daily basis * Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis * Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates * Promotional effectiveness of store-front fixtures and displays * Assist in the management of sales effectiveness of seasonal areas in the store * Coordinate appropriate signage utilized in the store * Assist with the receipt and return of DSD merchandise * Process damaged merchandise on a daily basis * Assist Store Manager with creation of weekly schedules * Assist in the management of store supplies and expense control * Assist with merchandising and maintaining the checkout area to maximize impulse sales * Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) * Assist with the management of the Drive Item program Minimum Requirements/Qualifications * Prefer prior retail and management experience * Strong communication, interpersonal, and written skills * Ability to lift, bend and transport merchandise weighing up to 50lbs * Ability to work in a high energy team environment Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: * Plexiglass guards at cash registers * Associates conduct home health screenings two hour prior to their shift * Managers conduct in-store health screenings of each associate prior to shift * Cleaning protocols that include hand sanitizer and supplies to clean throughout the day * Social Distancing by maintaining at least six feet between yourself and shoppers * Face masks and gloves for Associates to wear during their shifts Dollar Tree proudly offers our full-time store management Associates with an opportunity to earn a bonus each month if key performance goals are achieved. We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people. As we work towards a healthier future, we provide eligible associates with the following: Health and welfare programs including medical, pharmacy, dental, and vision Employee Assistance Program Paid Time Off Retirement Plans Employee Stock Purchase Program This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer.

Apply