Assistant Manager

Regional Finance Springfield , MO 65802

Posted 7 days ago

About the Organization Description

Job purpose

The purpose of the Assistant Manager is to assist the Branch Manager in order to learn the finance business, RMC's business practices and to prepare to manage a branch office. The Assistant Manager will perform in accordance with RMC's Mission, Vision and Shared Values.

Duties and responsibilities

  • Subject matter expert in RMC personal loan product offerings; uses knowledge to present loan solutions to current and potential customers that helps them achieve their financial goals

  • Assists in developing marketing strategies to increase branch's loan portfolio and enhance profitability

  • Establishes and builds customer relationships through delivering exceptional service

  • Utilizes RMC's account management practices to assist delinquent customers

  • Transports money and deposits to and from bank

  • Completes training program within the time set forth by the Training Department

  • Completes weekly progress report and works with management to develop, communicate, and track daily/weekly/monthly goals

  • Reports, manages, and maintains branch standards on all aspects of delinquency

  • Receives, tracks, and posts all payments and fees to customer accounts in compliance with Company Policy

  • Processes mail as needed

  • Signs checks for loans, branch expenses and money remittances

  • Closes loans as directed by manager

  • Manages all branch-to-customer communications via mail

  • Processes loan product applications

  • Work with manager to ensure proper open and close procedures completed daily for branch

  • Assist in development of new and maintenance of current business to business contacts

  • Other duties as assigned by leadership

Location 001308 Position Requirements

Minimum Qualifications

  • High School Diploma or equivalent

  • 6+ months of customer service experience in either a sales/retail environment or cash management environment

  • Experience with Microsoft Office Suite products

  • Data entry proficiency.

  • Must pass drug screen, criminal and credit background checks

  • Valid Driver's License and access to a dependable automobile with liability insurance coverage

Preferred Qualifications

  • Some college coursework completed.

  • 6+ months of consumer finance experience with exposure to sales and collections.

  • Some leadership experience.

  • Willingness to relocate for career advancement.

Shift Days Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time Number of Openings 1 Position Assistant Manager Recruiter Req Number OPE-19-00888 EOE Statement Regional Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status. Branch # Zip Code of Office

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Assistant Manager

Regional Finance