About the Organization Description
The purpose of the Assistant Manager is to assist the Branch Manager in order to learn the finance business, RMC's business practices and to prepare to manage a branch office. The Assistant Manager will perform in accordance with RMC's Mission, Vision and Shared Values.
Duties and responsibilities
Subject matter expert in RMC personal loan product offerings; uses knowledge to present loan solutions to current and potential customers that helps them achieve their financial goals
Assists in developing marketing strategies to increase branch's loan portfolio and enhance profitability
Establishes and builds customer relationships through delivering exceptional service
Utilizes RMC's account management practices to assist delinquent customers
Transports money and deposits to and from bank
Completes training program within the time set forth by the Training Department
Completes weekly progress report and works with management to develop, communicate, and track daily/weekly/monthly goals
Reports, manages, and maintains branch standards on all aspects of delinquency
Receives, tracks, and posts all payments and fees to customer accounts in compliance with Company Policy
Processes mail as needed
Signs checks for loans, branch expenses and money remittances
Closes loans as directed by manager
Manages all branch-to-customer communications via mail
Processes loan product applications
Work with manager to ensure proper open and close procedures completed daily for branch
Assist in development of new and maintenance of current business to business contacts
Other duties as assigned by leadership
Location 000126 Position Requirements
High School Diploma or equivalent
6+ months of customer service experience in either a sales/retail environment or cash management environment
Experience with Microsoft Office Suite products
Data entry proficiency.
Must pass drug screen, criminal and credit background checks
Valid Driver's License and access to a dependable automobile with liability insurance coverage
Some college coursework completed.
6+ months of consumer finance experience with exposure to sales and collections.
Some leadership experience.
Willingness to relocate for career advancement.
Shift Days Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time Number of Openings 1 Position Assistant Manager Recruiter Req Number OPE-19-00711 EOE Statement Regional Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status. Branch # Zip Code of Office