Assistant Manager - Premier Center Ret-276

Forever 21 Mandeville , LA 70470

Posted 2 weeks ago

Want more than just a job? Join Forever 21's Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff!

Position: Assistant Manager

Department: Remote-Store Operations

Reports to: Store Manager

Direct Reports: Yes

FLSA Status: Non-Exempt

Location: 3450 Highway 190, Ste. 7, Mandeville, LA 70471

Job Purpose:

The Assistant Manager will be responsible for supervising a range of store duties which includes overseeing the registers, visual aesthetic of store, loss prevention, launches, newly hired Associates, and the training for leaders on duty. In accordance with company-defined practices and processes, the Assistant Manager will also administer all aspects of facility issues, loss prevention audits, safety trainings and administrative duties to ensure the highest quality in-store experience for both our store team and customers.

Deliverables:

  • Actively participate in store walkthroughs with the Store Manager and District leaders to ensure consistency in the quality of service, operation and visual execution

  • Lead overall store earnings by driving top line sales and managing controllable contribution.

  • This includes educating Associates on ways to drive sales through promoting service standards, product knowledge, etc.

  • Support daily merchandising, floor set planning and execution, replenishment, launches, updates, planning and execution, shipment, zero selling reports, loss prevention, and service

  • Monitor daily payroll planner, adjusting schedules accordingly, and completing register audits as necessary

  • Ensure all delivery information is accurately reported to verify all shipment-related paperwork meet audit requirements

  • Identify and execute training decisions to maximize business opportunities per the company strategy

  • Follow up closely with the Store Manager on a daily basis for any current or upcoming open position

  • Assist the Store Manager with ensuring that talent management is achieved.

  • This includes recruiting, onboarding, networking, new hire documents, training, and engagement, retention, and recognition initiatives for the store

  • Train, coach and direct Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed

  • Communicate training assessments with corporate organization and utilize the development and implementation of training courses.

  • This includes identifying and arranging suitable training solutions for employees

  • Collaborate and help execute with the leadership team to make product placement adjustments based on selling, inventory ownership, store design type, assortment levels, and merchandising report

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Assistant Manager - Premier Center Ret-276

Forever 21