Assistant Manager, Pet Care Division

Job Description Job Description Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Assistant Manager Job Description (Customer Service Division) Reports to the Customer Service Manager Overview The Assistant Manager is essentially a model for the Customer Service Representative, leading in an exemplary and instructional capacity while still fulfilling the basic duties of the CSR.

The Assistant Manager will have a more direct line of communication with the Customer Service Manager as well as the Resort Director with regard to strategic planning, scheduling and performance tracking. In addition to the basic duties and responsibilities of a Customer Service Representative: Customer Service:

Will act as the first point of contact regarding escalations and customer inquiries Assure all guests are cared for in compliance with the company goals. Be familiar with budgets, revenue, and controllable expenses Health and safety of the workforce. Monitor/measure customer satisfaction.

Ensure staff is always in proper uniform. Well-organized and detail oriented. Must demonstrate a love for dogs.

Supervises all Front-End Staff Greets all customers coming into the building. Check In/Check Out procedures in the point-of-sale system. Accepts payment from customers.

Answers telephone inquiries. Opens/Closes building when necessary (key holder). Provides tours of the building to potential customers. Develops pet feeding/medication schedules.

Feeds/medicates dogs when necessary. Management and Communication Assist the Managers in the acquisition, training, development, instruction, reinforcement, education, evaluation and correction of employees. Maintain a strong resorts culture and lead by following Company Values and Mission Be open as a vessel of communication for your employees and drive a positive culture within the employment community.

Maintains employee schedules. Has the ability to complete any job requirement of any staff member except the owner. Empower employees to take responsibility for their jobs and goals.

Delegate responsibility and expect accountability and feedback. (Pet Care Division) Reports to the Pet Care Manager This position offers a great opportunity for ambitious candidates looking to start with a company and grow. K-9 Resorts is a fast paced, premium dog care facility. Rated 1 in NJ, we are in constant search for employees that stand out above the rest.

We provide doggie daycare and overnight boarding for dogs. Below please find some details regarding the position: Working at K-9 Resorts is a rewarding yet challenging experience.

A love for dogs is important, but a great work ethic, positive attitude, ambition, willingness to go above and beyond and flexibility are paramount. We are looking for an energetic, ambitious, over-achiever to join our team. Take advantage of this great opportunity if you are looking to start a career with unlimited growth potential Location:

Fanwood, NJ Industry: Pet care Job Type: Pet Care Technician Education Level/ Experience:

High School Diploma, experience with caring for dogs is recommended, but not required. Some of your responsibilities include (but are not limited to): Provide an outstanding first impression of our facility to our clients Provide the dogs staying with us with playtimes & water Cleaning accommodations, bathing dogs and entertaining and interacting with the dogs while supervising them in daycare and in their boarding accommodations Friendliness and being a team player with a flexible schedule is key. Exceeding our client's expectations An understanding of, and commitment to, organization, cleanliness, following directions and common sense are necessary Maintaining a sparkling clean facility Working as a team player.

Being able to make good decisions on the spot. Schedule : A typical schedule for this position includes working approximately 35-40 hours per week. At least 1 weekend day per week is mandatory.

Plan on working holidays, on a rotating basis, as this is our busiest time. As time goes on, Salary is dependent upon experience level. If working with dogs in a fast paced environment, with the potential for advancement is your desire, then joining the K-9 Resorts team is just what you are looking for If you are interested, please send us a short paragraph on why you are a great fit for K9 Resorts.

Job Types: Full-time