Assistant Manager - Optical

Job Description

What would you do? - The Specifics

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).

• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company's policies and operational guidelines.

• Convey a commitment to providing outstanding customer service and ensure all associates do the same.

• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.

• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.

• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.

• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.

• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.

• Motivate associates to exceed performance standards.