Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Assistant Manager - Operations F&B (Htlops)

Expired Job

Renaissance Hotels Los Angeles , CA 90045

Posted 4 months ago

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Assisting in Managing Day-to-Day Operations

Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunction.

Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to ensure understanding.

Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Stays readily available/ approachable for all team members.

Demonstrates knowledge of the brand specific service culture.
Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/ approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.
Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Comprehends budgets, operating statements and payroll progress report.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Operations Support Assistant

Archdiocese Of Los Angeles

Posted 2 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Field Operations Support AssistantCalvary Mortuary, Los AngelesPosted 1/15/2019until 4/30/2019Description: PositionSummary: Under the general supervision of Office AdministrationManager, the Field Operations Support Assistant is responsible for providing avariety of administrative and clerical support to the funeral home. Inaddition, other general duties will support the goals of meeting and exceedingfamily expectations. Dutiesand Responsibilities Because all Archdiocesan employees represent the RomanCatholic Church, they are expected to conduct themselves according to the goalsand mission of the church in performing their work. Performs day to day clerical duties as required, whichmay include: * Preparing permits, death certificates,memorial materials and related materials accurately and according to regulation * Assist colleagues with servicespreparations * Backup for Receptionist * Confirm accuracy of obituaries, serviceinformation, etc. via location website. * At all times comply with company policies,procedures and instructions. * Conveys a sense of concern and empathywith client family members at all times, bringing any issues to the attentionof a staff member who can provide a resolution. * Responds to customer inquire viatelephone, internet and in person. * Maintains professional and cooperativerelationships with county vlerk, medical examiners and other official parties. * Keeps accurate records. * Performs other duties as assigned. Requirements: MINIMUMQUALIFICATIONS: Educationand Experience Any combination of education and experience likely to providethe required knowledge, skills, and abilities, typically: * Active member of a Roman Catholic faith community. * High School Diploma required (Bachelor'sDegree preferred). * Minimum 2 years of experience in office, clerical or customerservice required. Certification/Licenses * Valid state issued driver's license. Knowledge,Skills, and Abilities * Bilingual Spanish/Englishpreferred. * Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience * MS Office experience including Outlook, Word, Excel * Good verbal and written communication skills * Strong organizational skills * Basic mathematic skills * Ability to apply common sense understanding to carry out written or oral instructions * High level of compassion and integrity * Problem solving skills * Ability to multi task and set priorities * Detail oriented * Ability to maintain confidentiality PHYSICALREQUIREMENTS: * Sit for sustained periods of time on a daily basis. * Perform tasks requiring intermittent bending, stooping, andwalking. * Sustain frequent movement of the fingers, wrists, hands, andarms. HOW TO APPLY: Interested candidates must fill out an application, which can be found on our website at: The completed application must be submitted, along with a resume to: Please submit the email with the following subject line: Your First & Last Name, Position applying for, Location Information/Application Contact:Calvary Mortuary, Los Angeles 3424 Wilshire Blvd. Los Angeles CA 90010 FAX: 213-637-6115 E-Mail: Archdiocese Of Los Angeles Los Angeles CA

Assistant Manager - Operations F&B (Htlops)

Expired Job

Renaissance Hotels