Assistant Manager

Overview

Where Better Careers Begin!Massage Envy Madison-MS, 111 Colony Crossing Ste 280, Madison, MS 39110

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Madison-MS franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Massage Envy is looking to hire an Assistant General Manager

• Overseeing and managing the daily operations of the clinic.

• Achieving all membership and retail sales goals. Managing sales associates and massage therapy staff.

• Training and monitoring the performance of sales associates. Creating and maintaining staff and therapist work schedules.

• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.

• Maintaining professional and impeccable clinic environment for employees and members/ guests.

• Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies.

• Management, sales and/or marketing helpful. Sales experience in service/retail industry.

• Ability to effectively communicate expectations to staff and create winning a team. Able to communicate up-line information to Clinic Administrator.

• Competent trainer and motivator.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($13-$17/hour)

• Medical, Dental and Vision plans with employer contribution

• Matching 401(k) after 12 months

• Employee referral bonus program

• Employee Assistance Program

• A flexible schedule for a better work/life balance

• In-depth product and service training

• 25% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required

• Are natural leaders who can build relationships while motivating, coaching and supporting a team

• Can have tough conversations in a professional and constructive manner

• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance

• Effectively resolve customer challenges while maintaining a safe and therapeutic environment

• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly

Develop positive relationships and build confidence with employees, members, and guests

Salary

$13-$17/ hour