Assistant Manager, Information Systems

POSITION SUMMARY:

The Assistant Manager of Information Systems manages the information systems and network, as well as the Bank's cybersecurity systems and their respective vendors. This includes managing, the telecommunications, Wide Area and SDWAN Networks, Azure Active Directory systems and users, virtual machines environment, security tools, and data backup processes. This position also manages the IT Help Desk for Bank employees and our Microsoft 365 environment.

This position will also assist the IT department with network management and administration, and other technology related tasks as necessary.

Requirements

EDUCATION & EXPERIENCE:

• Associate's Degree in Computer Information Systems or related field

• CompTIA A+ and CompTIA Network+ certifications

• A minimum of four years' experience with data center management and SDWAN technologies, based on Cisco, VMWare and Storage Area Networking. Manufacturer certifications are preferred.

• Intermediate skills with Business Continuity and Disaster Recovery as well as remote Data Center management.

• Intermediate skills with all Microsoft 365 and Office 365 environment, including automated deployment of Windows Operating Systems.

• Professional communication skills with computer users on the telephone and in person

MAJOR DUTIES & RESPONSIBILITIES:

• Oversees security technology deployment, maintenance, and monitoring

• Participates in security reviews with third party security providers

• Assist the Systems Engineer and/or the Chief Information Officer in acquiring the necessary network statistics required for metrics analysis and reporting

• Provides the Chief Information officer with relevant security reports and analysis

• Assist the Systems Engineer with the management of all virtual machine assets, including routine maintenance and hardening of all servers and monitoring of critical functions

• Deploy and maintain the technologies associated with the Bank's data centers including Storage Area Networks, networking, telecommunications, and virtualization technologies.

• Maintain health and security of all servers and networking components of the Bank's virtual infrastructure

• Assists management with audits and regulatory exams by managing request lists and tracking findings and remediation

• Assists management with the IT help desk resources and provides documentation of requests for assistance through the Bank's help desk ticketing system

• Interviews users to collect information about problems and leads users through diagnostic procedures to determine source of problem

• Participate in continuing education as required by management

• Any other projects and tasks as assigned by management

• Ability to travel within the Capital District and Hudson Valley market is required. Must possess and maintain a valid driver's license

• On-site performance of duties and responsibilities required

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to: stand, walk, use standard office equipment, reach with hands and arms, and lift up to 25 pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPLIANCE STATEMENTS:

EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER

Bank of Greene County is a federal contractor and an equal opportunity and affirmative action employer that provides equal employment opportunity in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers and other personnel actions, without regard to race (including traits historically associated with race), color, national origin, age, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, the status of being a victim of domestic violence, employee's or a dependent's reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device or medical service), known relationship or association with any member of a protected class, and any other characteristic protected by applicable law.

BANK SECRECY ACT (BSA)

Before assuming any duties, each employee will be trained in the proper filing and logging procedures for large currency transactions and the sale of monetary instruments.

Each employee will immediately report suspicious currency transactions or activity to their immediate supervisor or the BSA Officer.

All employees will become familiar with how their customers handle their accounts and will report any transactions that are not within the normal activities of the customer.

The employee will be trained in compliance with the BSA, USA PATRIOT ACT and associated laws and regulations under the Bank's Compliance Program as it pertains to his or her job functions. Employees are expected to meet all compliance requirements as stated within the Bank's BSA/AML/CIP/OFAC Program. Failure to meet these compliance standards may adversely affect performance appraisals and may result in disciplinary action up to and including termination. Employee's compliance violations may result in termination, individual fines, and possible imprisonment.

Salary Description

$80,000 - $90,000