Assistant Manager- Front Office- Northstar

Vail Resorts Davis , CA 95616

Posted 3 weeks ago

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Summary:

The assistant manager will report directly to the Property Manager regarding all home owner and guest communication. The primary function will be the first point of contact as a direct guest relations expert. The position requires a high level of skill in both written and verbal communication. The assistant manager will be an administrative and guest relations role with the goal of promoting confidence in Northstar lodging.

Job Responsibilities:

  • Assist PM in all guest communications as first point of contact-primary function

  • Assist PM in all communications necessary from the PM office-including guest communication

  • Organize all guest files and account information

  • Answer phones and respond to emails from homeowners and guests

  • Produce excellent verbal and written communications to all owners and guests

  • Responsible for inspecting owner properties before owner and guest arrivals and communicating found

  • Issues/concerns with housekeeping and maintenance departments

  • Assist in onboarding/off boarding new hires, and current employees

  • Assisting owners with their scheduled dates of use for their unit

Job Requirements:

  • Bachelors degree or Associate degree

  • At least 2 years administrative

  • Proficient in Microsoft Office, Outlook

  • Excellent communication skills written and verbal

  • Must have valid drivers license

  • Weekends and holidays

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it's easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the "Top 25 Ski Towns in the World." www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 242167

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Assistant Manager- Front Office- Northstar

Vail Resorts