Assistant Manager

Firstrust Towson , MD 21204

Posted 3 weeks ago


Supervises the daily sales, operational and administrative activities of the branch within the framework of corporate policies and procedures to ensure quality service to our customers, satisfied and challenged employees and an efficient and profitable operating branch. Works with Community Banking Manager and independently to achieve the branch goals.

Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.



  • Assists in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services. Directs customers to the appropriate person to open account. Actively sells and promotes corporate products to potential and existing customers. Possesses knowledge of corporate products and services to suggest products.

  • Champions all retail sales, service and Firstrust strategic initiatives. Assists Branch Manager with business development.

  • Assists manager in monitoring branch performance as it relates to goals on a daily, weekly, monthly and quarterly basis

  • Assists manager in developing tactics to ensure the branch is meeting its sales growth and operational goals.

  • Demonstrates teamwork through flexibility and maintains effective communication with other departments to achieve Community Banking objectives and goals.

  • Provides consistent guidance, direction and constructive feedback to the team through on-the-spot coaching.

  • Contributes feedback to Community Banking Manager for annual performance reviews and ongoing performance management for each of the branch staff.

  • Sets a positive example in all areas of leading the branch team.

  • Ensures compliance with all Bank and branch policies, Audit and Security procedures and federal regulatory guidelines.

  • Enforce bank regulations and oversee bank security measures.

  • Monitor branch financial activities, performing audits, reports, authority limits and managing cash levels.

  • Proactively communicates policy and procedure changes to staff.

  • Uses technology and FirstCLASS to manage all branch leads and opportunities.

  • Ensures all branch operations, compliance and administrative functions are completed ahead of deadline.

  • Partners with all areas of the Bank to provide seamless service to our customers.

  • Continuously looks for ways to improve the overall team performance.

  • Demonstrates behaviors consistent with our Mission/Values.

Essential Functions

The Assistant Manager must have strong listening and verbal communication skills for extensive telephone work and person to person interaction. The position requires excellent interpersonal, analytical and problem-solving skills. While performing the essential functions of this position, Assistant Manager may be required to drive a motor vehicle to travel to client locations and events. The employee must move and position object/materials to set up branch events etc. The employee must be able to lift up to 20 lbs. of materials to be moved to branches and events. The employee needs to communicate and exchange information with all levels of management, clients and outside vendors. The employee must apply and estimate analytical data for trends and reporting purposes. Also must have the ability to function in a financial institution/branch environment and utilize standard office equipment including but not limited to: PC, fax, copier, telephone, currency counter, etc.

Knowledge - Skills & Abilities

  • High School diploma required, college degree preferred or equivalent experience.

  • Must be a team player and leader who can drive a branch team to exceed goals in sales and service.

  • Must have a thorough knowledge of Bank audit policies, branch operations and procedures.

  • Two to three years' management experience highly preferred. Banking experience required.

  • Excellent PC Skills, preferably Microsoft Office.

  • Excellent communication and human resource skills.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager

Five Guys

Posted 7 days ago

VIEW JOBS 5/27/2020 12:00:00 AM 2020-08-25T00:00 Assistant Managers at Five Guys are an important part of the restaurant leadership team. Use your ability to motivate, teach and lead your team to WOW our customers while creating an environment your team enjoys working in. You enjoy shoulder to shoulder teaching, never cut corners and lead by example. At Five Guys, you know you have the freshest ingredients, top equipment and systems to deliver the craveable food we are known for. And real advancement opportunities. Five Guys is a family-run burgers and fries restaurant giving customers craveable, from scratch food, always making sure they get more than they expect. How do we do this? By spending decades testing and getting things just right, working with our customers, hiring great people like you and remaining focused on being REAL. Real produce, buns, beef, people and service. No cutting corners here. Every single thing we do is REAL -- from how we greet customers to how we talk to each other as a team. If you're an experienced REAL restaurant manager, consider a career with Five Guys. What can you expect? * Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm. And no drive thrus. * Comprehensive and customizable benefits - medical, dental, vision, pet insurance, 401(K) with match, Employee Assistance Program, and an Employee Relief Fund made possible by our owners and employees. * Maternity and Paternity leave for GMs and Assistant Managers. Really! General Managers and Assistant Managers are eligible for up to 12 weeks of paid maternity leave based on time with the company, with immediate eligibility upon hire! There is also paid Paternity Leave available immediately upon hire! * Real career growth with plans to open more than an estimated 1000 new locations across North America, with emphasis on promoting from within. * Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those visits. What are we looking for? * You have 2+ years of leadership experience in the restaurant industry with responsibility for controlling costs and leading great shifts. * You are all about creating a great place to work for your team. * You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile. * You are -- honest, energetic, motivational and fun. * You set high standards for yourself and for your team. Five Guys Core Convictions: * R emain Humble - It means you're never "above" having to do the dishes. * E xceed Expectations - Consistently give them more than they asked for. * A lways Do The Right Thing - Let your conscience be your guide…and your grit. * L ead By Example - Show them what it looks like to be a great leader. We're a group of people passionate about what we serve, who we are as a company and how we work as a team. All Five Guys employees are ready to pitch in and are fun to be around. There's nothing at Five Guys that didn't come from a whole lot of trial and error by our owners, the Murrells, and the thousands of people who have joined our crew over the years. As long as we stay focused on giving customers the best experience each and every time, Five Guys will remain true to our roots as a family business, doing things the right way for the right reasons. Click here for a detailed description of this position Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify. Click the following links for important information about Five Guys' participation in this program and your rights. eVerify Notice of Participation - English eVerify aviso de participación - Espanol Right to Work Poster - English Derecho al trabajo en cartel - Espanol By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy. It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons. The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company. Five Guys Towson MD

Assistant Manager