Assistant Manager, E-Commerce Campaign Management Hq-077

Forever 21 Los Angeles , CA 90009

Posted 11 months ago

Want more than just a job? Join Forever 21's Corporate team and showcase your skills while working with our exceptional employees!

Position: Assistant Manager, E-Commerce Campaign Management

Department: E-Commerce

Reports to: Sr. Manager, Web Merchandising

Direct Reports: No

FLSA Status: Non-Exempt

Location: 3880 N Mission Los Angeles, CA 90031

Job Purpose:

The Assistant Manager, E-Commerce Campaign Management is responsible for helping to align multiple teams (Creative, Marketing, Planning, Social, IT, etc.) to ensure e-commerce projects remain on track for completion by set deadlines in support of e-commerce Omni channel strategies. In partnership with Social, Merchandising, Marketing, Operations, Creative, and Technology teams, this position will work to improve process and ensure all teams involved in e-commerce projects have the necessary information and resources they need to work quickly and efficiently.


  • Fully manage all website and app campaigns and promotions.

  • This team member should be the go-to for key stakeholders and should know every campaign and promotion running at all times.

  • Work with marketing, merchandisers, IT, creative, legal, technical and analytics team members to gather all information needed to execute our campaigns seamlessly.

  • Manage team priorities, resources and capacity to meet aggressive deadlines. Perform QA/UAT to ensure everything is working as planned.

  • Create a calendar/timeline for all e-commerce projects, and ensure that the team hits target dates on time.

  • Make recommendations for automation of tasks to increase operational efficiency

  • Create and coordinate internal and local communication efforts to support omni channel initiatives and campaigns both locally and globally.

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Assistant Manager, E-Commerce Campaign Management Hq-077

Forever 21