Assistant Manager

The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to

develop a team of dedicated people delivering great and friendly guest experiences and profitable top

line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities

assigned by the Restaurant Manager.

Responsibilities Include

Team Environment

Assist to recruit, hire, onboard and develop employees

Communicate job expectations to employees

Hold team members accountable for their behavior and performance, addressing concerns

promptly

Support the development of team members

Operational Excellence

Create and maintain a guest first culture in the restaurant

Ensure all shifts are appropriately staffed to achieve guest service goals

Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and

sanitation guidelines; comply with all applicable laws

Ensure Brand standards, recipes and systems are executed

Help prepare and complete action plans; implement production, productivity, quality and guest

service standards

Review guest feedback and restaurant assessment results and implement action plans to drive

system improvements

Profitability

Control costs to help maximize profitability

Execute all in-restaurant marketing promotions in a timely manner

Execute new product roll-outs including team training, marketing and sampling

Drive sales goals and track results

Skills/Qualifications

Fluent in English

Restaurant, retail, or supervisory experience

Basic computer skills

At least 18 years of age (where applicable)

Basic writing skills

High School diploma, or equivalent

Math and financial management