Assistant Manager / Co Manager

Solstice Sunglasses Camarillo , CA 93012

Posted 1 week ago

Overview

You're a natural leader, engaging and inspiring. You're self-driven, motivated and naturally curious and passionate about your workplace. You take pride in delivering exceptional customer service through maintaining and representing a company's core values. If this is you, read on!

As a SOLSTICE Co-Manager, you'll be the Store Manager's trusted partner helping to own the operation and success of your location, ensuring the store is consistently meeting and exceeding performance goals and company standards. Our Co-Managers lead by example, reinforcing our service and selling expectations and creating an outstanding store experience.

Responsibilities

Includes all Selling Specialist and Keyholder duties, as well as:

  • Model and lead store selling and service efforts, ensuring personal goals are met, while driving store sales, productivity and mystery shop results

  • In the absence of the Store Manager, or as assigned, operate as the Manager-on-Duty

  • Self-motivated/takes initiative to ensure all operational functions are being completed accurately and timely; delegate, direct and prioritize tasks, as needed

  • Stay up-to-date with Corporate communication; ensure the store team is kept informed through the Daily Focus/Communication Binder, touchbases, store meetings etc.

  • Partner with the Store Manager in training and supervision of the team to drive results and develop and maintain selling, service, and product knowledge skills; coach and guide Selling Specialists and Keyholders

  • When the Store Manager is not present, communicate as needed with the store's District Manager (DM) and Regional Manager (RM)

  • Partner with SM, DM, RM and/or Loss Prevention to address concerns related to unsatisfactory performance and policy violations in a timely matter

  • Assist the Store Manager with team recruiting, interviewing and hiring

  • Create and promote strong business relationships with vendors, mall management and local businesses

  • Owns personal development; actively listens and accepts feedback, direction and guidance

  • In the long term absence of a Store Manager, the Co-Manager may be assigned additional responsibilities; in these instances, a District Manager will act as the Co-Manager's immediate supervisor

  • Other duties deemed necessary

Qualifications

  • Prior retail sales management and customer service experience necessary; experience with luxury goods a plus

  • Passion for fashion, trends and style

  • Demonstrate strong leadership ability; approachable, engaging and proven conflict resolution skills

  • Operates well in a fast-paced environment; adapts well to changes in traffic patterns, environments, tasks, etc.; proven time management and organizational skills

  • Positive attitude and approach to work; remains engaged, motivated and productive during downtime

  • Excellent verbal and written communication skills; is able to adapt style, as needed

  • Proficient in Microsoft Excel, Word and eMail

  • Proven analytical skills

  • Strong attention to detail

  • Confident and mature

  • Reliable and punctual

  • Able to work flexible hours, including nights, weekends and Holidays

  • Ability to stand for long periods of time*

  • Ability to climb a ladder

  • Ability to lift and carry 25 pounds

  • College degree preferred

  • Hours may vary due to regulations set forth by specific states

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Manager

Petsmart

Posted 5 days ago

VIEW JOBS 3/15/2019 12:00:00 AM 2019-06-13T00:00 ASSISTANT STORE MANAGER ABOUT OUR STORE: PetSmart is a retailer unlike any other; we don't just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Assistant Store Manager lead the operations through that lens and oversee all aspects of our retail store—from head to tail! ABOUT OUR TEAMS: In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. So, as an Assistant Store Manager, you'll help lead the team in the following areas: * Associate Leadership: As a leader in the store, you'll help to hire and train new associates on all things PetSmart! You'll engage with and motivate them to continue to grow their skills and knowledge throughout their career. * Pet Parent Engagement: You'll work with your teams to build strong relationships with our pet parents and pets and ensure their safety and well-being within the store. This also includes taking care of our live pets and ensuring our store is stocked with merchandise. * Overall Retail Initiatives: In partnership with your Store Manager, you'll execute on all strategic merchandising initiatives, drive sales, and set standards of success within our retail store. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: * Gain experience in a different business unit—from the store to the salon or the Pets Hotel * Develop your leadership skills as a Store Manager then a District Manager * Tackle the challenge of a new store opening or turning around a struggling store * Transfer to any one of our 1600 stores nationwide THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above—but the best parts of working at PetSmart can't be fully described in the job description. * It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! * It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!! * It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! * It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. * It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. * It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. We look forward to seeing your application to join our Management team! Similar Job Titles – Store Manager, General Manager, Associate Leader, Team Leader, Team Lead, Leader on Duty, Senior Team Leader, Retail Manager, Assistant Store Manager, Assistant Store Manager, Associate Leader, Merchandise Team Leader, Inventory Team Leader, keyholder, pet hotel, boarding, PetsHotel This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be over the age of 18. The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. Requirements SUMMARY Responsible for creating and fostering an environment of CARE, by growing and developing a safe, engaging work environment resulting in efficient execution of store operations and an unrivaled customer experience. The Assistant Store Leader is accountable for: * Fostering a culture of CARE for Pet Parents and Associates * Pet Health * Customer Engagement * Execution of key company strategies * Inventory management of all non-Live goods within the store * Diving Merch Sales PRINCIPLE ACCOUNTABILITIES May include, but not limited to, the following: * Responsible for leading and holding team accountable for driving PetSmart's mission, core values, and vision and strategy every day. * Responsible for taking immediate action when a sick pet is found in the store (cost is not a consideration). * Regularly runs registers, interacts with Pet Parents, and participates in other front end activities. * Occasionally performs processing freight processing and other WISE activities including, but not limited to, pricing, planner, and POG. * Responsible for working with the Store Leader to achieve the financial plan for controllable expenses. * Responsible for creating weekly operating schedules and processing weekly payroll reports. * Responsible for the development of leadership staff by coaching and weekly one on ones with direct reports. * Responsible for creating a culture of engaged associates resulting in skills to build the basket, provide connected solutions while maintaining a balance of high service, and utilizing the reporting tools to achieve OSAT metrics. * Responsible for managing facilities maintenance process. Executes required Shrink and Safety activities including, but not limited to, monthly meeting and walks. * Leads a culture of empowerment through utilizing code of ethics, policies, and standard operating procedures. * Fosters a culture of diversity and inclusion with associates creating an environment of engagement. LEADERSHIP RESPONSIBILITIES * Typically oversees 1-6 key holder roles and up to 75 non-supervisory associates within the store. Carries out leadership responsibilities in accordance with the organization's policies and procedures. Responsibilities include assistance of interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance, rewarding and coaching associates; addressing complaints and resolving problems. EDUCATION, EXPERIENCE * Two to Four years related experience and/or training; or equivalent combination of education and experience. Bachelor's degree preferred. * Demonstrates proficiency using computer applications, voice mail and e-mail communications. Petsmart Camarillo CA

Assistant Manager / Co Manager

Solstice Sunglasses