Assistant Manager

Checkers Drive-In Restaurants, Inc. Baltimore , MD 21203

Posted Yesterday

Job Description:

PURPOSE OF YOUR WORK

At Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.

HOW YOU MAKE A DIFFERENCE EVERYDAY

  • Building sales and profits by promoting Guest satisfaction and managing restaurant operations

  • Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager

  • Assisting with interviewing and hiring the right Team Members

  • Ensuring policy and procedures are being followed on shifts

  • Training Team Members on operations, Company policies and procedures and Guest service

  • Identifying and responding to complaints and policy and procedure violations

  • Providing regular feedback and coaching to Team Members on their performance

  • Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!

YOU'VE GOT THIS?

  • High School Diploma or General Education Degree (GED) - Preferred

  • Food Safety Certified

  • 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)

  • Basic math skills

  • Microsoft Office and general systems experience

  • Strong interpersonal and verbal and written communications skills

  • Ability to work flexible schedule and extended hours

  • High energy to keep up with our fast paced environment

  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

WHAT'S IN IT FOR YOU?

  • Operations Excellence: Our team expects and delivers nothing but the best

  • Training & Development: We bring out the best by ensuring everyone gets well trained

  • Personal & Career Growth: You can do more, get more, and be more at Checkers

  • Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses

  • Compensation: Work today & get paid tomorrow!

details available at the restaurant during your interview

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager

Planet Fitness

Posted 1 week ago

VIEW JOBS 10/19/2020 12:00:00 AM 2021-01-17T00:00 Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. Essential Duties and Responsibilities * Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. * Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff. * Member service oversight - Ensuring staff is providing a superior customer experience at all times. * Assist in resolving or escalating employee issues or concerns. * Involved in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * Assist in overseeing cleanliness and maintenance of facility. * Assist in ordering of supplies using specific budget based on club requirements. * Assist in tracking statistics and reports (weekly, monthly, and annually). * Backup support for any employee who is absent. Qualifications/Requirements * Superior customer service skills, preferably in the fitness industry. * Experience working as a Member Service Representative at Planet Fitness. * Solid supervisory, diplomacy and listening skills. * Basic computer proficiency (Microsoft Suite). * Hard working, enthusiastic and energetic! * Strong problem resolution skills. * Current CPR Certification required. * High school diploma/GED equivalent required. * Must be 18 year of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occassionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Planet Fitness Baltimore MD

Assistant Manager

Checkers Drive-In Restaurants, Inc.