Assistant Manager

Job Description

Maddens Ace Hardware is a family owned and operated hardware store with 6 locations . 3 in Daytona Beach Florida and 3 in Asheville North Carolina. General Summary The Assistant Manager manages overall store operations and the achievement of company goals and directives.

Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service • Provide positive representation of store. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store.

Thank customers when finished and when they are leaving the store. • Provide a friendly, outgoing demeanor; work well with customers as well as associates. • Ensure all calls and pages are answered promptly, courteously and effectively. • Handle customer complaints. Work to resolve problems with the customer and have store's best interest taken into consideration. • Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations • Ensure a positive, professional and safe work environment for all associates. • Supervise the "general operations" of the entire store. • Responsible for opening and closing the store. • Ensure successful Loss Prevention, Safety and Internal Audits. • Work with General Manager and Store Manager on all aspects of running the store. • Implement Standard Operating Procedures into store execution. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. • Ensure that weekly price changes and label updates are completed timely and accurately. • Perform all other duties as assigned.

Inventory & Merchandising • Assist to ensure forklift operations and receiving is completed in a safe and efficient way. • Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. • Responsible for maintenance of back stock levels. • Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. • Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. • Assist with merchandise resets throughout the store. • Assist to ensure all signage is current in the store. • Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Leadership • Manage all aspects of store operations in the absence of the Store Manager. • Lead by example; be approachable by all associates and customers. • Participate in store meetings. • Prepare and challenge yourself for future advancement. $40,000-$52,000 plus benefits . PTO, 401K, Medical , Dental, Vison Education High School or GED equivalent. Experience Previous retail management experience preferred.

Hardware experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.

Requirements

$40000-$52000

Wage

$40000-$52000