Assistant Manager

Ace Hardware Farmington , MN 55024

Posted 1 month ago

Job Description

Position Summary Assistant Sales Managers are responsible for ensuring that associates provide exceptional customer service, while achieving sales goals. This includes ensuring customer satisfaction, driving sales, building sales skills and product knowledge.

Effective Assistant Sales Managers maximize productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting customer service standards. They must demonstrate knowledge of the store's purpose and goals and have the skills to help associates achieve those goals. Assistant Manager Major Responsibilities Train, coach and observe associates using the basic S.A.L.E.S. process.

Provide input into merchandising decisions to the store manager Implement the marketing strategy for the current year Resolve customer and employee complaints in a timely and satisfactory manner Lead associate team to accomplish store goals Manage the WOW and Customer Engagement programs Be proficient in all store technology (i.e., ACENET, POS system) Assistant Manager Minimum Requirements Education/Training:

High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn Experience:

Minimum of 1-3 years retail management experience Skills/Knowledge:

Strong leadership and analytical skills Excellent customer service skills Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations Strong problem-solving and organizational skills Ability to lead and develop others Ability to handle multiple projects and task with a high attention to detail Knowledge of retail computer systems, MS Word and Excel a plus. Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business Assistant Manager Physical Requirements Ability to stand for an extended period of time Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth Assistant Manager Minimum Requirements Education/Training:

High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn Experience:

Minimum of 1-3 years retail management experience Skills/Knowledge:

Strong leadership and analytical skills Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations Assistant Manager Benefits Employee discount 401K matching program Pleasant work environment Paid time off Job Type: Full-time

Requirements

Able to work some Nights and Weekends$22.50

Wage

$22.50


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