Assistant Manager (28433)

Windsor, Inc. Nashville , TN 37201

Posted 5 days ago

Windsor was founded in 1937 as a family owned women's fashion store in Southern California. Today, we continue to be all about dressing up by helping our girl make moments matter with on-trend fashion for special occasions, a big night out, or just everyday. We've grown from our humble beginnings to nearly 200 stores with 2,100 team members across the country, and are still expanding with more stores opening. If you are a passionate individual and you think you have what it takes to keep our legacy going, apply and join our Windsor team today!

Job Summary

The Assistant Manager effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies and procedures. Controls store shrink by practicing and preventing loss.

Essential Job Functions:

  • Applies and coaches others on 4 Step Selling Techniques

  • Achieves Personal Sales Goals of Black Dot/Gold Star Performance

  • Achieves 2.0 IPC

  • Follows Loss Prevention Procedures and controls shrink and expenses

  • Cleans and maintains good housekeeping

  • Adheres to Company Dress Code Policy

  • Delegates daily operational duties

  • Assists in conducting training and recruiting

  • Enforces and follows all company policies, procedures, guidelines and programs

  • Ensures work environment is safe and clean at all times

  • Maintains Company Visual Standards

  • Makes deposits and holds keys

  • Protects company assets

Qualifications/Requirements:

  • Minimum 1 year Retail Management experience or 6 months at Windsor working at a store

  • Proven leadership experience, ability to develop and motivate a team of up to 25 employees

  • Able to resolve issues as they arise with customers and associates

  • Communicates well and effectively in a one on one setting and in a group setting

Physical/Environmental Demands:

Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to; access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.

  • Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager Opry Mills

New York & Company

Posted Yesterday

VIEW JOBS 3/19/2019 12:00:00 AM 2019-06-17T00:00 OVERVIEW: The AM ensures the service and selling environment within the store is fun and engaging for customers at all times. The AM is responsible for one or more of the following functions within the store: Sales/Credit, Talent, Customer and/or Operations. KEY RESPONSIBILITIES: Sales/Credit * Modify and execute in-store business strategies to drive sales results and achieve individual and store goals in line with Company initiatives; Demonstrate a high-level of business acumen and understanding of Company reporting * Implement plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business * Effectively promote all brand initiatives, including credit, to achieve individual and store goals * Hold the team accountable for performance in partnership with the Store Manager to improve key metrics and drive sales Talent * Implement the talent strategy to develop a high-performing and engaged store team accountable for results * Support talent onboarding and training; Provide store team with in-the-moment feedback and coaching on selling behaviors, customer service, operational tasks, merchandising, etc. * Support the ongoing development of the team, including identifying and resolving performance issues and policy violations, in partnership with the Store Manager * Network, recruit, interview and hire for open positions and build a bench of talent Customer * Maintain a store culture that is committed to exceeding customer expectations and delivering the highest level of customer service at all times * Communicate customer feedback, best sellers, business trends and recommendations to the Store Manager * Apply fashion knowledge to make product recommendations and style customers on the sales floor and in the fitting room * Balance customers and tasks simultaneously using good judgment and teamwork Operations * Oversee merchandise standards to maximize sales within the store and escalate issues accordingly * Manage the visual presentation execution, including floorset and promotional updates; provide pictures as requested and escalate issues accordingly * Ensure that the sales floor is full, sized, organized and clean and the backroom is to brand standard * Support the store's compliance to all Company policies and procedures, including the New York & Company Code of Business Conduct and Loss Prevention policies * Conduct routine store audits as directed and formulate strategies to improve results with the Store Manager * Implement strategies to achieve store shrink goals in partnership with the Store Manager * Orchestrate proper floor coverage to meet business needs * Proactively monitor store payroll and all other controllable expenses in partnership with the Store Manager * Maintain store safety standards and identify, resolve, and escalate store maintenance issues as needed * Perform transactions including ringing at the Sales & Services desk, processing shipment, etc. REQUIREMENTS: * 1 year of retail management experience preferred * Physical ability to be on the sales floor for extended periods of time, and to move and handle merchandise and fixtures throughout the store which may entail lifting, and perform all functions as set forth above * Ability to work varied hours/days, including nights, weekends and holidays, based on business needs * Strong leadership presence, fashionable, passionate, acts with integrity, driven, accountable and a team player * Demonstrated track record of success in achieving sales/credit goals, talent management, customer service, visual merchandising/marketing, and operations * Minimal travel may be required EDUCATION: * High School Diploma or GED equivalent required; BA/BS degree preferred As an equal opportunity employer, New York & Company does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, gender, sexual orientation, genetic disorder, age, religion, disability, national origin, marital status, or any other characteristic protected by law. New York & Company only hires individuals authorized for employment in the United States. New York & Company Nashville TN

Assistant Manager (28433)

Windsor, Inc.