Overview: The successful candidate must have the ability to (i) work as part of a team in a fast paced environment (ii) multi-task with proficiency using several different software applications (iii) have strong communication and presentation skills (iv) and proven client management skills (v) work independently and pro-actively on client projects and deliverables.
This position is responsible for maintaining clerical, administrative and operations support primarily to the Investment Advisory Department while also supporting Plan Consultants with the on boarding and retention of a book of clients nationwide.
Responsibilities as Investment Administrator:
Produce quarterly investment reviews for DC and DB clients
Produce monthly participant updates
Responsible for filing all monthly / quarterly client statements
Assist administrative team in completing Advisory Billing
Responsible for processing and recording all mutual fund trading
Maintain complete and accurate list of all clients, including, but not limited to contact information for all Defined Benefit and Defined Contribution clients
Responsible for organization of all hardcopy storage files, both onsite and offsite
Responsible for coordinating all new business paperwork, including advisory contracts, trust and brokerage documentation
Assist USIA Chief Compliance Officer and Team Leader with all necessary compliance documents, registration updates, etc.
Responsible for completing Annual Disclosure mailing and maintaining accurate records
Review Defined Benefit client accounts weekly for contributions, cash positions, etc.
Provide sales support upon request
Complete mailings, faxing, copying, and special projects upon request
Responsibilities as Client Account Coordinator:
Schedule and participate in investment review meetings for clients with the Investment Consultants to document, execute and confirm any decisions made by the investment committee, such as fund changes, plan provision changes, employee education meetings, etc.
Assist with the establishment of new client relationships including:
Deliver service agreements and new account applications
Conversion of assigned new business
Transition meetings and conference calls and follow-up
Interact as the liaison between the service provider and the client
Execute the deliverables outlined in the Annual Client Service Calendar.
Detailed, well organized, and ability to multi-task
Ability to work well within a team environment
Effective communicator and strong interpersonal skills
Knowledge, Skills and Abilities:
Bachelors degree preferred, but not required.
Associates degree or equivalent work experience in retirement or brokerage industry
Proficient in Excel, Power Point, and Word
Experience with investment related software a plus
Work is performed in a climate controlled office environment with minimal noise and limited to no exposure to chemicals or toxins. Employees operate office equipment including; telephone - headset, Computer, computer monitors, keyboard, mouse, copier, scanner and mail machine. Physical tasks of job include; walking, sitting, standing, bending and fingering.
Analysis of Physical Demands:
Constantly (over 66% of time) work performed requires employees to use repetitive hand motions such as fingering, using a keyboard, and sitting at a desk.
Frequently (34%-66% of time) work performed requires employees to handle and grasp things, walk on normal surfaces, stand and bend.
Occasionally (1%-33% of time) work performed requires employees to drive to client appointments, have repetitive foot movements, walk on uneven or slippery surfaces to and from work and occasionally reach outward to grab things and bend. Rarely (< than 1 hour per week) work performed requires lifting/carrying items that range from 10-50lbs, pushing/pulling items that range from 10-50lbs, twisting/ turning including reaching over shoulder or above head , kneeling or squatting.
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