Assistant Housekeeping Supervisor

La Quinta Inns Inc Las Vegas , NV 89134

Posted 2 months ago


This position is responsible for cleaning guest rooms and bath in accordance with company standards for quality, cleanliness, guest satisfaction and safety and security; assisting with the supervision of the housekeeping and laundry departments; and acting as housekeeping supervisor in absence of department supervisor or manager.


Work Objectives

  • Assist housekeeping supervisor with preparing work schedules and direct staff to adhere to schedules. Make adjustments to schedules as needed to meet business demands.

  • Assist with the training of room attendants and laundry attendants.

  • Assist housekeeping supervisor with administrative duties such as productivity measurement (e.g., MPR reports), room status, room inspections, room work orders, and taking inventory of supplies.

  • Advise housekeeping supervisor with regard to poor performance and improper employee behavior that may require counseling or discipline.

  • Act as manager on duty for department in absence of housekeeping supervisor.

  • Stock supply cart and use the amount of supplies in accordance with standards.

  • Clean a guest room, which include but is not limited to stripping and making the bed, gathering and emptying trash, cleaning mirrors, dusting furniture and fixtures, and vacuuming.

  • Clean guest baths, which includes but is not limited to cleaning bath fixtures, commodes, floors, walls and mirrors.

  • Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance to standards.

  • Inspect room for repairs or fixtures that are not working properly and make small repairs such as replacing batteries for remote control or replacing light bulbs. Report request for repairs to supervisor or maintenance department in accordance with hotel procedures.

  • Inspect rooms and baths to assure quality standards have been achieved.

  • After cleaning each room and bath, report room status to front desk in accordance with hotel procedures.

  • Achieve productivity and quality standards for cleaning rooms and baths.

  • After cleaning rooms and baths, store cart and supplies, and empty trash in accordance with hotel procedures.

Guest Satisfaction

  • Announce presence and enter guest rooms in accordance with standards and procedures.

  • Smile, acknowledge and greet guest in rooms and/or in passing in hallways and other public areas.

  • Respond to guest's request for additional supplies such as extra towels, iron board, etc.


  • Be available to work a varied schedule of hours worked and days off.

  • Assist other employees in various assignments such as cleaning, stocking supplies or assisting in laundry.

  • Accept other duties as assigned by supervisor or management.

Safety and Security

  • Perform work duties in accordance with safety and security policies and procedures.

  • Perform work duties in accordance with regulations such as OSHA, HAZCOM, and Blood Borne Pathogens and other applicable state and local regulations.

  • Report and store lost and found items in accordance with hotel procedures.

  • Obtain any locally required certifications.


  • Capable of working in a fast paced environment and in stressful situations

  • Must be able to walk and stand for long periods of time.

  • Must be flexible in hours/days.

  • Must be able to periodically kneel and reach.

  • Must be able to push and/or pull to include when using a cart to carry linens, trash, etc.

LQ Management L.L.C. provides equal employment opportunities to applicants and employees without regard to race, creed, color, religion, sex, age, sexual orientation, gender (including gender identity and gender expression), pregnancy (including childbirth or related medical conditions, and breastfeeding), marital status, registered domestic partner status, ancestry, national origin, citizenship status, uniformed services status, veteran status, genetic information, disability, or any other status protected by law.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Housekeeping Supervisor

Highgate Hotels

Posted 4 days ago

VIEW JOBS 12/13/2018 12:00:00 AM 2019-03-13T00:00 Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location As the largest smoke-free, non-gaming hotel in Las Vegas, the 548-room Renaissance is a fresh, welcoming alternative for business and leisure travelers. Sleek and stylish, the hotel delivers modern design and sophisticated details throughout their guest rooms, social venues and the signature restaurant, ENVY Steakhouse. The hotel offers exciting programming including 50-minute fitness classes, Kona Craft Beer, and an in-room amenity upon arrival, all complimentary to the guest. Employment StatusFull-TimeOverview The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence. Responsibilities * Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained. * In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards. * Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked. * Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time. * Maintain key control. * Handle items for "Lost and Found" according to the standards. * Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings. * Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment. * Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift. * Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards. * Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed. * Assist with training of Housekeeping staff. * Ensure completion of cleaning projects on a biannual basis. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent required. College course work in related field helpful. * Two to three years of progressive experience in a hotel or related field preferred. * Previous supervisory responsibility preferred. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. IND1 Highgate Hotels Las Vegas NV

Assistant Housekeeping Supervisor

La Quinta Inns Inc