The Assistant Housekeeping Manager will monitor the daily activities of Room Attendants, House Attendants, Public Space Attendant and general cleaners within designated area. Ensure employees within scope of responsibility follow all hotel and departmental policies and procedures. Maintain quality cleanliness standards as established, for the guestrooms and guest areas and in employee areas.
Make daily charts for each room attendants and ensure completion by 7:55am.
Inspect guest rooms to monitor the performance of room attendants, house attendants and general cleaners.
Ensure a complete walk thru of property by 9:00 correcting and assigning any deficits
Inspect all V.I.P., and Suite rooms ensuring they are prepared in a timely manner and according to established guidelines.
Inspect outside patios of guest rooms and villages.
Monitor the Laundry output, production and communicate with Spa and F&B for needs
Ensure Guest's Laundry is picked up and delivered within guidelines
Ensure that the house attendants are doing their checklist for the day.
Inspect linen closets to ensure that each is well stocked and well maintained.
Monitor privacy please signs and refused service rooms and leave guests notices per protocols.
To report all maintenance deficiencies as well as any room requiring special housekeeping attention immediately.
To oversee special cleaning projects within area of responsibility.
Ability to prepare weekly work schedule
Ability to coach, mentor and provide training for all housekeeping staff.
To assist and perform any other duties designated by Supervisor.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Good communication skills, well organized and detailed oriented.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent preferred.
Previous hotel/resort or other related experience preferred.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Over 60% of the shift spend walking, crouching, bending, reaching. In and out of various weather conditions. Must be able to lift 40 lbs.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In and out of varying weather conditions.