Assistant Housekeeping Manager

Hyatt Tucson , AZ 85704

Posted 2 weeks ago

SUMMARY

The Assistant Housekeeping Manager will monitor the daily activities of Room Attendants, House Attendants, Public Space Attendant and general cleaners within designated area. Ensure employees within scope of responsibility follow all hotel and departmental policies and procedures. Maintain quality cleanliness standards as established, for the guestrooms and guest areas and in employee areas.

Essential Functions:

  • Make daily charts for each room attendants and ensure completion by 7:55am.

  • Inspect guest rooms to monitor the performance of room attendants, house attendants and general cleaners.

  • Ensure a complete walk thru of property by 9:00 correcting and assigning any deficits

  • Inspect all V.I.P., and Suite rooms ensuring they are prepared in a timely manner and according to established guidelines.

  • Inspect outside patios of guest rooms and villages.

  • Monitor the Laundry output, production and communicate with Spa and F&B for needs

  • Ensure Guest's Laundry is picked up and delivered within guidelines

  • Ensure that the house attendants are doing their checklist for the day.

  • Inspect linen closets to ensure that each is well stocked and well maintained.

  • Monitor privacy please signs and refused service rooms and leave guests notices per protocols.

  • To report all maintenance deficiencies as well as any room requiring special housekeeping attention immediately.

  • To oversee special cleaning projects within area of responsibility.

  • Ability to prepare weekly work schedule

  • Ability to coach, mentor and provide training for all housekeeping staff.

  • To assist and perform any other duties designated by Supervisor.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Good communication skills, well organized and detailed oriented.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent preferred.

Previous hotel/resort or other related experience preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Over 60% of the shift spend walking, crouching, bending, reaching. In and out of various weather conditions. Must be able to lift 40 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In and out of varying weather conditions.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager

Culvers Restaurant

Posted 5 days ago

VIEW JOBS 10/19/2020 12:00:00 AM 2021-01-17T00:00 JOB SUMMARY Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. ESSENTIAL FUNCTIONS * Runs shifts effectively to ensure quality products, guest service, and restaurant cleanliness meet system standards. * Consistently ensures guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders. * Ensures proper product quality control, presentation and hold times according to the Operations Training Manual, Order Assembly. * Accesses financial information and completes weekly sales and labor during their shift. * Routinely monitors and coaches team on safety best practices related to the Culver's hazard communication program and workplace safety. * Empowers team to handle guest comments "the Culver's way." * Ensures team is knowledgeable concerning products and guest service. * Demonstrates and maintains a positive attitude among team members. * Demonstrates and ensures proper personal hygiene and food safety practices are maintained in the restaurant. * Displays point of purchase (P.O.P.) materials timely according to the current marketing campaign. * Demonstrates proficiency on all restaurant positions. * Provides ongoing development of crew chief and shift leader using the management training checklist. * Maintains an adequate team on each shift to meet labor cost standards. * Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance. * Performs daily morning, afternoon and evening restaurant tours * Prepares and reviews daily reconciliation report against daily control totals from cash register system ensuring accuracy. * Runs financial report, counts afternoon drawers, enters drawer pickups and completes daily. * Ensures team is cross-trained by the training team effectively. * Help identify and develop candidates for the crew chief position. * Completes food inventory order accurately, using forecasts and projections based on current restaurant sales. * Observes and maintains daily inventory levels accurately, based on current restaurant sales. * Ensures shelf life, rotation of inventory and tempering sheet is maintained. * Delegates and ensures the accurate completion of the Quality Control/Safe Food Checklist and First In-First Out product rotation. * Completes end-of-the month inventory procedures accurately. * Delegates restaurant and equipment cleaning. * Directs weekly and monthly odd jobs to team assigning them to daily deployment sheet. * Demonstrates positive and effective role modeling for all team members through appearance and attitude. * Follows restaurant policies and procedures consistently. * Demonstrates and ensures team is following system standards for uniforms and appearance. * Attends all manager and team member meetings. * Follows and encourages team to follow all restaurant policies and procedures. * Checks e-mail and extranet twice daily during each shift and responds as necessary. * Uses radiant for cash counting procedures. QUALIFICATIONS * EDUCATION: College graduate with a degree in hotel and restaurant management or equivalent experience. Certified from a national food safety program. * EXPERIENCE: One year experience in a supervisory position. * CHARACTERISTICS: Have the ability to effectively organize work, communicate well and be management oriented. Be knowledgeable in all aspects of business and show good judgment. Demonstrates an energetic, positive attitude that is contagious. * COMPENSATION: Salary is commensurate with person's qualifications and will reflect present market for a person of similar responsibilities. PHYSICAL ABILITIES * Stand Constantly * Walk Constantly * Sit Occasionally * Handling Constantly * Lift / carry 10 lbs or less Constantly * Lift / carry 11-20 lbs Constantly * Lift / carry 21-50 lbs Frequently * Lift / carry 51-100 lbs Occasionally MANAGEMENT LEADERSHIP SUCCESS FACTORS * COMMUNICATION: Verbal, written, presentations to others; communication up - same level - direct reports; inclusive, honest, direct, timely; clear, concise; confronts the brutal facts; delivers ideas for solutions with problems. * CHANGE MANAGEMENT: Taking initiative, supportive of change; reacts quickly and appropriate; sets a good example as a role model in accepting change, executing change initiatives and following through to insure changes are effective. * DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues; gathers appropriate information and seeks input from cross functional team members; collaborates with others to insure that decisions are made with consideration for impact on others; makes timely and fair decisions; able to make tough decisions when necessary. * INNOVATION, CREATIVITY & VISION: Seeks new ways to improve efficiency, effectiveness, quality; achieves extra-ordinary results with ordinary resources. * PLANNING (short and long term): Organized and able to establish priorities, required resources; delivers the desired results; manages multiple deadlines and priorities; insures that planning involves cross-functional team members to assess impact of deadlines and utilization of resources. * ORGANIZATIONAL RELATIONSHIPS: Builds effective relationships with both external (guests and vendors) and internal (team members) stakeholders, and between levels, teams and across functions. Supports and cooperates with other teams, negotiates and has the ability to influence others. * BUILDS AND SUSTAINS A HIGH PERFORMANCE TEAM: Selects the right people for the right job. Develops team members, provides training and development to support their success; empowers team members to make decisions while minimizing risks; provides measurable feedback in a timely manner; retains valuable talent and builds the effectiveness of the team as a whole. Plays like a champion * ACCOUNTABILITY: Walks the talk. Delivers results on time and at the quality level promised. Culvers Restaurant Tucson AZ

Assistant Housekeeping Manager

Hyatt