Assistant Housekeeper-Circus

Eldorado Resorts, Inc. Reno , NV 89510

Posted 7 days ago

Property Overview

Eldorado Resorts, Inc. presents a one of a kind, unified and distinguished resort experience with THE ROWa newly branded destination in the heart of Reno, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. Stretching across six contiguous city blocks, THE ROW encompasses 25 restaurants, 22 bars and lounges, 11 nightspots, over 4,000 luxury rooms and suites and 227,000 square feet of casino space with 3,000 slot machines and 125 table games. This fall, THE ROW will open The Spa at Silver Legacy, a 21,000 square foot spa offering guests the largest relaxation, beauty, fitness and retail treatment facility in northern Nevada. In addition, we have over 4,100 of the best Team Members in the industry. For more information about THE ROW, visit TheRowReno.com and follow us on Instagram.

Responsibilities

JOB SUMMARYSupervise the Guest Room Attendants (GRA) and Housemen and make sure that all departmental and company policies and procedures are followed.Make sure that all Guest Rooms are cleaned and safe to Circus Circus Reno standards.Call in repairs that the Hotel Guest Rooms, Hallways, Guest Elevators, Stairwells and Linen Room might need.Proper distribution of work assignment to the Guest Room Attendants and Housemen

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Inspect at least 10 Guest Rooms daily

  • Inspect hallways, linen rooms, Guest elevators, stairwells and make sure they are always Clean and Safe

  • Issue Keys and Daily Assignment to the Guest Room Attendants

  • Issue disciplinary action to none supervisory employees when policies and procedures are not followed

  • Receive and account for every Keys and Assignment from the Guest Room Attendants at the end of every shift.

  • Update Guest Room status as the status of the Guest Rooms progresses

  • Make sure that every GRA does complete her daily work which is 16 points total.

  • Assign/schedule Guest Rooms to be shampooed on a daily basis.

  • Assign Pre-registered, VIP, Rush rooms to GRAs in a timely manner

  • Cover the Status Board Operators for breaks or when needed

  • Work as Status Board Operators when off or on vacation

  • Cover the Supervisor Housekeeping Office position when he/she is off or on vacation

  • Make sure that all the Employees are using the proper chemicals given to them. All chemical bottles properly labeled. Employees cannot bring their own chemicals to use clean Guest Rooms

  • Communicate all important information to all Housekeeping Employees

  • Make sure that all Health & Safety policies and procedures are being followed by all the Employees

KNOWLEDGE, SKILLS & ABILITIES

  • Report to the Executive and Assistant Executive Housekeeper 2

  • Guest Room Attendants, Housemen and Shampoo Crew - approx. 30 employees daily

  • 2 years Supervisory experience

  • Excellent Customer Service skills.

  • Interpersonal skills to effectively communicate with all business contacts.

  • Ability to effectively communicate in English, in both oral and written forms.

  • Spanish Speaking

  • Associates Degree

  • Basic Math skills

  • Biohazard (OSHA) trained

  • Previous experience working in a similar resort setting.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Company Overview

Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-one properties in eleven states, including Colorado, Florida, Illinois, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado's properties feature approximately 22,000 slot machines and VLTs, 640 table games, over 7,000 hotel rooms and nearly 14,000 of the best Team Members in the industry. On April 16, 2018, the Company announced that it entered into an acquisition agreement for Tropicana Entertainment Inc. with the transaction expected to close in the 2018 fourth quarter.

Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information, please visit www.eldoradoresorts.com.


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VIEW JOBS 9/14/2018 12:00:00 AM 2018-12-13T00:00 Property Overview Eldorado Resorts, Inc. presents a one of a kind, unified and distinguished resort experience with THE ROW—a newly branded destination in the heart of Reno, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. Stretching across six contiguous city blocks, THE ROW encompasses 25 restaurants, 22 bars and lounges, 11 nightspots, over 4,000 luxury rooms and suites and 227,000 square feet of casino space with 3,000 slot machines and 125 table games. This fall, THE ROW will open The Spa at Silver Legacy, a 21,000 square foot spa offering guests the largest relaxation, beauty, fitness and retail treatment facility in northern Nevada. In addition, we have over 4,100 of the best Team Members in the industry. For more information about THE ROW, visit TheRowReno.com and follow us on Instagram. Responsibilities JOB SUMMARYResponsible for providing prompt, friendly and knowledgeable service to our guests. ESSENTIAL DUTIES AND RESPONSIBILITIES * Greets, directs and assist all guests. * Offers assistance with luggage placement (rack/closet). * Offers each Guest a room orientation and ice service. * Offers concierge services and promote laundry, health spa and other services. * Offers transportation assistance. * Frequent writing of luggage tickets. * Delivers, retrieves and stores luggage for our guests. * Loads and unloads luggage from vehicles. * Answers a high volume of phone calls in a polite & professional manner. * Drives V.I.P. guests in our limousines and other company vehicles. * Deliver & retrieve boxes, packages & envelopes to & from our business center for our guests. * Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES * Ability to provide polite and helpful assistance to guests in a disruptive environment. * High School Diploma or GED equivalent preferred. * Must be able to obtain a valid state gaming license. PHYSICAL DEMANDS & WORK ENVIRONMENT * Ability to stand for long periods of time. * Receives a high volume of phone calls. * Frequent pushing, pulling, bending and walking. * May be subject to smoking environment, moderate noise and bright lights. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation. Company Overview Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-one properties in eleven states, including Colorado, Florida, Illinois, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado's properties feature approximately 22,000 slot machines and VLTs, 640 table games, over 7,000 hotel rooms and nearly 14,000 of the best Team Members in the industry. On April 16, 2018, the Company announced that it entered into an acquisition agreement for Tropicana Entertainment Inc. with the transaction expected to close in the 2018 fourth quarter. Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information, please visit www.eldoradoresorts.com. Eldorado Resorts, Inc. Reno NV

Assistant Housekeeper-Circus

Eldorado Resorts, Inc.