St Petersburg College Saint Petersburg , FL 33701
Posted 2 days ago
Performance Operations
Compensation: $17.36 - $21.05
Pay Grade: 104
FLSA Status: Non-exempt
Salary Plan: Career Service
Position Summary:
Position Summary: The Assistant House Manager for the Palladium works closely with the Director of Guest Services to coordinate and manage all front of house activities during an event at the Palladium Theater. Incumbents assist with coordinating events and customer services. Responsibilities may include supervising part-time staff; planning, coordinating and monitoring concessions; acting as house manager; coordinating security activities; responding to customer needs; maintaining records; and preparing reports.
Requirements:
Assist with inventory and maintaining concessions.
Work closely with volunteers and part time support staff
Assist with preparing reports and money logs
Oversee activities before during and after Palladium events
Engage Palladium clientele upon arrival to confirm all front of house needs are met
During event, coordinate communication among performer, crew and house; maintain a scheduled intermission; resume event after an intermission - having checked crew and front of house.¿
Assure a pleasant and personable atmosphere at all events and for all volunteers and crew.
Respond to patron and vendor requests.
Assure patrons' and artists' safety and welfare before, during and after event.
Be prepared to handle a medical emergency or patron disturbance.
Performs related duties as required.
Schedule security personnel for events and facilitate related paperwork
Monitor anticipated attendance to order fire marshal when required
Other Responsibilities:
Communicate effectively with all Palladium departments
Work closely with Director of Operations to manage show expectations
Provide hospitality for Palladium Presents artists
Supervisor Responsibilities:
Education:
Associate's degree in theater or a related field.
Experience:
Two years experience supporting theatrical productions.
Knowledge:
Supervisory principles;
Theater operations;
Project coordination techniques;
Sales and marketing principles;
Basic accounting principles;
Database management principles;
Computers and related software applications.
Skills:
Public speaking ;
Teaching/motivating;
Office management, administration, organizing and scheduling;
Maintain calm, professional composure during unexpected events.
Monitoring and evaluating the work of assistant house managers;
Prioritizing and assigning work;
Providing customer service;
Maintaining databases;
Troubleshooting and resolving problems;
Overseeing and reconciling financial information;
Using a computer and related software applications;
Communication, interpersonal skills as applied to interaction with assistants, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.
Understand, evaluate and communicate with backstage and on-stage personnel
Physical:
Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects.
Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, poor ventilation, inadequate lighting, work space restrictions, and intense noises.
Responsibilities:
These duties are a representative sample; position assignments may vary.
Potential Frequency
Designs and constructs sets and technical engineering for theatrical productions which includes developing plans for sound engineering, scenery, and/or costumes; constructing scenery or costumes; installing, and utilizing sets, sound, and lighting; and performing related duties.
Daily
80%
Monitors and maintains equipment and inventory; procures supplies and materials as necessary.
Weekly
10%
Prepares and maintains a variety of operational records and reports.
Daily
10%
Performs other duties of a similar nature or level.
As Required
St Petersburg College