Assistant Home Manager

Kroger Casa Grande , AZ 85194

Posted 11 months ago

Company Name: Fry's Food Stores

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Home Department. Support the day-to-day functions of the Home Department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Promote trust and respect among associates

  • Communicate company, department, and job specific information to associates

  • Collaborate with associates and promote teamwork to help achieve company/store goals

  • Establish performance goals for department and empower associates to meet or exceed targets

  • Assist in Developing adequate scheduling to manage customer volume throughout hours of operation

  • Train and develop associates on performance of their job and participate in the performance appraisal process

  • Adhere to all local, state and federal laws, and company guidelines

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

  • Inform customers of Home Department specials

  • Display a positive attitude

  • Understand the store's layout and be able to locate products

  • Assist in Creating and executing sales promotions in partnership with store management

  • Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Home Department

  • Implement the period promotional plan for the department

  • Stay current with present, future, seasonal and special ads

  • Assist in monitoring and controlling expenses for the department

  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory

  • Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs

  • Assist in planning, organizing and supervising the inventory process

  • Train department associates on inventory/stocking and Computer Assisted Ordering

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

  • Notify management of customer or employee accidents

  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud

  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • High school education or equivalent

  • Effective communication skills

  • Knowledge of basic math

  • Ability to handle stressful situations

Desired Previous Job Experience

  • Retail experience

  • Second language (speaking, reading and/or writing)

Education Level: None

Required Certifications/Licenses: None

Position Type: Full-Time

Shift(s): Day; Evening; Overnight

Regions: West

States: Arizona

Keywords:

Jobs at Fry's Food Stores: Fry's Food Stores is headquartered in Tolleson, Arizona. The company employs more than 17,000 Arizona residents who help us serve more than one million households per week. Fry's has been providing Arizonans with fresh food at famous low prices since 1960. Fry's Food Stores is a proud member of the Kroger Co. based in Cincinnati, Ohio.

Company Overview

Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: AZ || Casa Grande || 2858 N Pinal Ave || 85122 || Fry's Food Stores || [[mfield2]] || Customer Service; General/Home || Employee || Non-Exempt || Full-Time || None


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Assistant Home Manager

Kroger