Assistant Head Baker

Susiecakes Costa Mesa , CA 92626

Posted 3 months ago

JOB TITLE: Assistant Head Baker REPORTING TO: Head Baker



Prepare all SusieCakes product offerings, custom and specialty cakes as guests request. Maintain the SusieCakes quality standards in the creation of each product. Ensure daily production is completed and product inventory levels are met. Lead and direct team members on shifts as assigned by the Head Baker or General Manager. Perform duties as instructed by the Head Baker or General Manager.


  • Prepare a wide variety of standard and custom baked goods according to recipes and standard operating procedures including, but not limited to, cakes, cookies, pies, bars, puddings, buttercreams, etc.

  • Lead team to mix, bake, build, decorate, and inscribe products in an efficient manner (as applicable)

  • Assign daily production to team members and ensure its completion

  • Ensure all food is prepared, handled and stored according to all required food safety code standards

  • Operate and maintain bakery equipment including, but not limited to, mixers, ovens, sheeters, three-compartment sink/dishwasher, grease traps, etc.

  • Ensure accuracy of orders and product quality standards, i.e. taste and esthetic

  • Monitor and maintain product inventory levels minimizing waste and/or overproduction

  • Perform opening and closing shifts as scheduled

  • Perform dishwasher duties as needed

  • Assist and train culinary team members as directed by Head Baker

  • Collaborate with the General Manager and Guest Services team members on guest requests and orders

  • Inform team members of marketing initiatives and campaigns

  • Cross-train team members and develop/maintain an effective cross-training program

  • Assist guest service team with guests as needed

  • Ensure proper safety procedures are being followed

  • Ensure compliance with all SusieCakes policies and procedures


  • Capable of remaining objective and fact-based during coaching conversations, escalating when appropriate

  • Demonstrates a commitment to driving sales and effectively influences outcomes of key business directives

  • Demonstrates high ethical standards and personal integrity to build credibility with guests and all team members

  • Makes complex business decisions with an appropriate sense of urgency


  • Two years of previous culinary experience, pastry experience strongly preferred

  • One year of supervisory experience preferred

  • Must be able to safely utilize all bakery equipment

  • Attention to detail

  • Excellent verbal and written communication skills

  • Must be able to safely utilize all bakery equipment

  • Exceptional interpersonal and team building skills

  • Strong organizational capabilities

  • Ability to train, coach, and counsel team members

  • Exposure to financial and operational accountabilities


  • Frequent walking, kneeling, bending, and reaching overhead

  • Able to stand for extended periods of time

  • Must be able to lift, move and carry up to 50 pounds


  • Culinary degree preferred

  • High school diploma or GED


  • Must be able to speak, read, and write English


  • Ability to work flexible hours, including weekends and holidays, as needed
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Assistant Head Baker