Assistant Grocery Manager (10696-632)

Earth Fare, Inc Williamsburg , VA 23188

Posted 3 months ago

Job Title: Assistant Grocery Manager (Job Code 1700)

Department: Grocery (Dept. Number 100)

Reports to: Grocery Manager

Position Summary:
The Assistant Grocery Manager is responsible for modeling Earth Fare's Vision, Mission, Declaration and Customer Service Creed.

The Assistant Grocery Manager supports the Grocery Manager in training and developing a successful team within the Grocery, Frozen Food, Dairy and Bulk Departments. Responsibilities include adhering to the departments Standard Operating Procedures; supporting departments in meeting and exceeding financial goals including gross profit, shrink, sales, labor and department over-head. The Assistant Grocery Manager is responsible for ensuring a clean, organized, and safe work environment.

Essential Functions

  1. Staff Development: Supports Grocery Manager by communicating the Earth Fare vision, standard operating procedures, merchandising guidelines, and financial goals to Team Members, with strong emphasis on customer service, safety and sanitation. Supports in the interview and selection process, trains, and develops Team Members with the goal of developing new leaders in the Grocery, Frozen Food, Dairy and Bulk Departments. Maintains a positive and professional work environment. Clearly defines and communicates expectations to Team Members. (30%)
  2. Operational Tasks: Supports Grocery Manager in ordering and receiving deliveries; scheduling; checking daily and weekly sales/movement reports, shrink reports, emails and responding accordingly; conducting quarterly department inventory. (30%)
  3. Merchandising: Develops and maintains an attractive sales floor by implementing Earth Fare merchandising guidelines. (30%)
  4. Department Conditions: Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations, freezers, and coolers. (10%)

Total Percentage Equals 100%

Required Skills

Knowledge and Critical Skills/Expertise
1.Strong communication skills with the ability to train, coach in the moment, and lead people in a positive and professional manner.
2.Strong organization, time management, and multi-tasking skills.
3.Knowledge of natural and organic industry trends, as well as common allergies and specialized dietary terms such as gluten-free, vegan, vegetarian, etc.
4.Understanding of food safety, sanitation and proper storage/display of organic products.
5.Willingness to work a flexible schedule to include nights, weekends, and holidays.
6.Proficient in Microsoft Office programs including Excel and Outlook. Ability to learn and use a Falcon hand-held computer scanner.
7.Desire to develop and grow your career with Earth Fare.

Required Experience

1.Experience working with natural/organic products preferred.
2.Experience in a retail and/or customer service oriented position.
3.Leadership experience preferred.
4.Perishable experience and OSHA ServSafe Certification preferred.
5.Earth Fare experience preferred.

The knowledge, skills and abilities listed above may be acquired through levels of education and experience. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills and abilities to perform the essential duties and responsibilities of the job, is acceptable.

Environmental Conditions
1.Works in a fast-paced environment with a focus on customer service.
2.May work in environments of extreme cold and extreme heat for short periods of time.
3.May travel periodically for meetings.

Physical Demands
1.Must be able to lift up to 50 pounds. (In the event an item weighs over 50 pounds the Team Member should have another member of the team help lift the item).
2.Must be able to bend, reach, stoop, kneel and squat.
3.Must be able to push, pull, and maneuver heavy loads.
4.Must be able to stand and be on one's feet the majority of the work day.

ADA: Earth Fare will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO: Earth Fare does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Updated 10/14/13

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Front Office Manager

Diamond Resorts Corporation

Posted Yesterday

VIEW JOBS 1/23/2020 12:00:00 AM 2020-04-22T00:00 JOB SUMMARY Under general direction, the Assistant Front Office Manager assist the management team with overseeing daily operations of the Front Desk and Reservations while delegating and assigning projects to Front Desk Managers, Assistant Front Desk Managers, Front Desk Agents, and Reservations team. ESSENTIAL JOB FUNCTIONS * Ensure quality assurance standards of hospitality are provided to all members, owners, and guests on property and/or via telephone. * Effectively handle incidents and guests concerns in a timely and professional manner to ensure high levels of guest satisfaction. Alert management team of potential serious issues. * Comply with corporate initiatives and policies including quality assurance initiatives. * Assist Front Office Manager/Director with managing resort inventory. * Implement staff incentives for team members who go beyond expectations to reach departmental goals. * Assists with adjustments in departmental policies and procedures. * Serves as department manager in the absence of Front Office Manager/Director. * Able to perform all job functions of Front Desk Manager, Assistant Front Desk Manager, and Front Desk Agent. * Perform quality assurance audit checklist quarterly for the Assistant Front Desk Managers and the Front Desk Agents. * Completes all required Company trainings and compliance courses as assigned. * Adheres to Company standards and maintains compliance with all policies and procedures. * Performs other related duties as assigned. EDUCATION * High School Diploma or equivalent. EXPERIENCE * A minimum of one (1) year of experience in the customer service field required. * A minimum of six (6) months of supervisory experience in the customer service field required. SUPERVISORY RESPONSIBILITIES This position provides immediate supervision to direct reports. Oversee and controls the work performance of others in a close working relationship, often in the same room or close proximity. A portion of the time may be spent performing individual tasks similar to those performed by direct reports. May participate in the interview, selection and training processes as assigned. May be responsible for assigning work to direct reports, reviewing results in accordance to policies and procedures, and providing recommendations to management. LICENSE & CERTIFICATIONS * This position does not include any licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: * Computer proficiency in Microsoft Word, Excel and Outlook. * Understand how to develop and implement business strategies. * Ability to interpret and create policies, procedures and manuals. * Excellent customer service skills. * Proficient in time management; the ability to organize and manage multiple priorities. * Ability to take initiative and effectively adapt to changes. * Recognizes an emergency situation and takes appropriate action. * Able to establish and maintain a cooperative working relation. * Ability to interpret and create spreadsheets. * Able to use sound judgment; work independently, with minimal supervision. * Strong analytical and problem solving skills. * Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. * Competent in public speaking. * Performs well with frequent interruptions and/or distractions. '229441 Diamond Resorts Corporation Williamsburg VA

Assistant Grocery Manager (10696-632)

Earth Fare, Inc