Troon Golf, L.L.C. Lexington , KY 40598
Posted 1 week ago
University Club of Kentucky
The Assistant General Manager reports directly to the General Manager. The Assistant GM will help direct and administer all aspects of the operation and coordinates/administers the property's policies and procedures as defined by the property's ownership and/or Troon.
Compensation: $55,000 - $60,000 per year
Qualifications, Experience and Skill Requirements:
1-3 years' experience in the golf industry
PGA Membership or PGA registered apprentice in good standing
Four-year college degree (preferably business related)
Must have supervisory, coaching and staff development experience
Must have experience in total golf facility management and demonstrated ability to run a professional, efficient, high quality, service-oriented operation
Must be proficient in Excel, Access, Word, POS systems
Working knowledge of club accounting
Must have a strong business aptitude and passion for the golf business
Experience assisting with building player development programs
Experience acting as a club liaison to the community
Must have exceptional customer service skills
Must be highly motivated, goal driven and self-starter
Must be extremely organized, efficient and detail-oriented
Must possess exceptional written and verbal communication skills
Highly polished interpersonal skills, with the ability to connect with people easily and quickly
Must have skill to exercise good independent judgment in assessing situations and making decisions
Position Responsibilities:
Manages the office area to ensure effective telephone and mail communications both
Manages all aspects of the club in the absence of the general manager
Assists in hiring, developing and supervising all key management employees of the property
Process customer reservations for guests of the golf course
Produce daily reports related to rounds, sales, etc. for management
Assist in coordinating of individual, group, and tournament play as directed by the 1st Assistant Golf Professional and/or Head Golf Professional
Works closely with Marshall and Starter to monitor all aspects of play including starting, monitoring pace of play, safety on the course and golf course markings
Provides customer service to arriving guest to help expedite check-in process
Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
Assists in overseeing the care and maintenance of the property's physical assets and facilities
Provides assistance in management of Pro-Shop
Maintaining positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government and industry
Assist with sourcing, hiring, developing, training and motivating a staff of professional service-orientated staff at the discretion of the General Manager
Assists GM in managing staff by conducting staff meetings
Ensuring standards by implementing course policies and procedures
Perform other duties assigned by manger or supervisor
Troon Golf, L.L.C.