Turnberry Associates Nashville , TN 37201
Posted 2 weeks ago
General Summary of Duties:
The Restaurant Assistant General Manager is responsible for assisting the General Manager with managing daily operations at our new Japanese Specialty Concept Restaurant. This role will be responsible for assisting with recruiting, training and managing the front of the house team including adjusting staffing levels in order to control labor costs without sacrificing service. Additionally, this role will assist with overseeing the inventory and ordering of supplies, monitoring daily cash, revenue, optimizing profits and ensuring that guests are satisfied with their dining experience.
Examples of Duties (includes but is not limited to the following):
Maximize sales potential and profitability, monitor all costs related to restaurant functions
Review financial information, monitor budgets, and ensure efficient operation and that expenditures stay within limitations, take action to correct any deviations from the budget
Assist with all hiring of restaurant employees
Take ownership of employee morale
Constant inspection and evaluation of dining rooms, food receiving, preparation, production, and storage areas
Responsible to ensure restaurants appearance meeting and exceeding standards as well as maintaining compliance with all health and safety regulations at all times
Understand philosophy of management and owner
Display consistent attention to detail and follow through of all restaurant policies
Investigate and resolve customer complaints regarding food quality, service, or accommodations
Lead the Management Staff, ensure that service standards are on par with all outside accreditation sources including but not limited to; Zagat, Gayot, Relais & Chateaux, Mobil 5 star, AAA Five Diamond and Wine Spectator
Offer positive solutions to problems or issues and be a voice that is part of the decision making team
Perform additional duties and projects as assigned
Position Requirements:
Ability to speak, read, write and understand English
Professional demeanor appropriate for a luxury environment
6-8 years of combined management and service experience, preferably in a fine dining environment with a focus on service and leadership
Must have working knowledge of point of sale systems
Strong customer service experience, interpersonal, and communication skills are required
Strong analytical, decision-making and problem- solving skills
Ability to multi-task and work in a fast-paced, dynamic environment
Ability to be flexible, adaptable and responsive to change
Completely understand all programs, procedures, standards, specifications, guidelines and training programs
Restaurant opening experience highly desirable
Education:
Typical Physical / Mental Demands:
Must be able to stand walk, sit
Must be able to bend, stoop, crouch
Must use hands to reach, grasp, handle, pull and push
Must have good near and far vision
Must be able to hear, talk, smell
Turnberry Associates