Assistant General Manager - Shenandoah Crossing Resort

Shenandoah Crossing Resort located in Gordonsville, Virginia is seeking an Assistant Resort (General) Manager.

Nestled across 1000 acres of rolling hillside and lush pasture lands that encompass a scenic 60-acre lake, Shenandoah Crossing is the perfect place to stay for those who love the outdoors. The property encompasses 386 total units to include hotel, vacation ownership, and RV/Tent camp sites. The Assistant General (Resort) Manager will have direct oversight of Guest Services, Housekeeping, Recreation, and equestrian (100+ associates) and will play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.

Location: 174 Horseshoe Circle; Gordsonsville, VA 22942

Compensation: Competitive base salary + 20% annual bonus potential. Relocation available as needed.

Schedule: Various shifts based on operation needs to include weekends, evenings, and holidays.

BENEFITS YOU'LL ENJOY:

• Up to 21 Paid Days off per Year!

• 401K Match up to 5%

• 9 Paid Holidays

• Up to 2 Paid Volunteer Days

• Medical, Dental, Vision Insurance

• 6 weeks - Paid Parental Leave

• Internal Growth and Career Pathing

• Tuition Reimbursement

• Safe and Fun Work Environment

• Employee Discounts Including Childcare, Hotels and more!

POSITION DETAILS:

You will be responsible for managing the daily Resort operations, maintaining established costs and quality standards.

• Training, development, and mentoring of all associates

• Monitor leadership staff of the assigned departments ensuring the level of service and SOP's are followed and the necessary action to correct deficiencies promptly.

• Manage Resort's inventory to attain the highest yield and overall quality.

• Ensure safety and compliance in all areas of the Resort's guests and personnel

• Promote and foster relationships inter-departmentally and with Resort vendors.

• Enable innovation, drive results, perform inspections to ensure quality.

• Ensure standards of communication, association administration, and finance.

• Assists in preparing weekly and monthly reports as outlined by the Resort Manager.

YOUR EXPERIENCE:

• Bachelor's degree strongly preferred.

• Ability to work weekends, evenings, and holidays as needed.

• Demonstrated knowledge and leadership experience (5+ years) in both front of the house and back of the house operations.

• Timeshare experience strongly preferred.

• Knowledge of P&L statements and the ability to react with impactful strategies.

• Daily operations of the front desk, reservations, and problem resolution.

• Must be able to develop management staff, planning, and organization skills.

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