In every Indigo Road restaurant, we are committed to providing superior quality food and beverages with legendary service. Our team strives to be collaborative, compassionate, and demonstrate a strong work ethic with all of our co-workers. Internal hospitality is our priority; making sure the environment is one that is safe, fun and creative! We enjoy providing a daily pre-shift family meal in each restaurant where everyone can enjoy each other's company before the service begins. Our culinary teams use the freshest ingredients, work closely with local farmers and fisherman, and create recipes that are approachable, yet inventive! We deliver products that are made fresh daily and use whole animal butchery in order to ensure top quality meats. Our restaurants make fresh pastas and breads in-house daily and utilize wood fire cooking to create memorable meals. Indigo Road believes that our employees are key to our success and we love to promote from within!
The Indigo Road Restaurant Group offers benefits to all full-time employees that include Medical, Dental, Vision, Life Insurance, Accident and Short-Term Disability Insurance. We also offer Paid Time Off, a Home Loan Assistance Program, a Hospitality School Assistant Program, and meal discounts at our sister restaurants!
As an Assistant General Manager, you set the tone for guest experience during each and every shift and you know that your team's energy directly impacts everyone who walks through the front door. Indigo Road is looking for someone with a proven track record of successful restaurant management. You're an exceptional leader who knows how to drive the ship while also treating your team with respect, but your organizational skills and attention to detail are top notch as well.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Conduct daily line ups at least 30 minutes prior to beginning of service; Prepare the team for service by briefing reservations for the evening, menu specials, limited or 86'd menu items. Also use this time to motivate and inspire the team!
Ensure that each guest has an exceptional experience dining with us.
Deals and reports guest's comments and complaints in a professional and timely manner
Restaurant Operations Responsibilities:You'll work with the General Manager to support a wide range of operational objectives, including Contribute to Strategic Plans; Upholding Customer Service Standards, Preparing Action Plans; Determining System Improvements; Completing Audits etc.
Financial Responsibilities:You'll support the General Manager in meeting restaurant financial objectives by Forecasting; Preparing Annual Budgets; Scheduling Expenditures; Analyzing Variances; Initiating Corrective Actions; Handling Cash, Bank Deposits, Credit Statements, etc. You will also work closely with our Finance Team to inform of any overages or shortfalls in a timely fashion.
Consult with chefs to plan menus, estimate food costs and profits, and adjust menus.
Control costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
Uphold the regulations of the alcoholic beverage commission and maintain bar profitability by ensuring portion control and monitoring accuracy of charges.
Restaurant Safety & Security: You'll be responsible for establishing, following, and enforcing sanitation standards and procedures; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways.
Maintain restaurant ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
Required Knowledge, Skills & Abilities
1+ year experience in restaurant management.
Background in service/front of house preferred.
Budget development and experience managing P&L.
Able to manage a wide variety of people in a very faced paced setting.
Strong customer service and communication skills.
Must be available to work evenings and weekends.
Constant standing and walking
Occasional stooping, kneeling or crawling.
Occasional pushing, pulling, lifting or carrying up to 50 lbs.
Occasional ascending or descending ladders, stairs, ramps
Constant receiving detailed information through oral and written communication
Constant talking, expressing or exchanging ideas by means of the spoken word
Constant computer/POS Register
Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
Constant reaching, turning, and performing precision work around the store
Disclaimer: The above job description is not an exhaustive list of all of the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at Indigo Road, employment is "at will" or voluntary on both the part of the employee or employer. That's means employment can be terminated by either party with or without notice and/or with or without cause.
Indigo Road is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state or local laws, including but not limited to race, color, sex, ancestry, age, national origin, religion, mental or physical disability, marital status, family responsibility, sexual orientation, gender identity or expression, pregnancy, personal appearances, tobacco use, matriculation or political affiliation, genetic information or any protected veteran status. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
The Indigo Road