Assistant General Manager

Noodles & Company Okemos , MI 48864

Posted 3 months ago

You are applying for work for a franchisee of Noodles & CO - Pasta Per Trio, not Noodles Corp or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees.

POSITION DESCRIPTION:

Job Title: Assistant General ManagerReports To: General ManagerDepartment: Restaurant OperationsExempt/Non-Exempt: Exempt (Non-exempt in CA)

SUMMARY

We're looking for an Assistant General Manager who excels in restaurant operations and craves the challenge of taking their career to the next level. This is you if...you're collaborative yet decisive. You know that being part of a team requires a spirit of partnership and the desire to help others grow. You are adept at managing budgets, focused on process and procedure and driven to ensure guest satisfaction. You're enthusiastic, optimistic and eager to contribute wherever you can.

RESPONSIBILITIES

  • Partner with the GM to lead team members to ensure the restaurant runs quickly and efficiently

  • Consistently review restaurant operations to identify any problems, concerns and opportunities for improvement

  • Manage with integrity and knowledge to promote the culture and beliefs of Noodles and Company

  • Contribute to the success of the restaurant by managing operations according to Noodles &Company standards

  • Provide coaching and feedback to team members and assess performance on an ongoing basis

  • Create a positive guest experience by delivering a high level of service and ensuring all team members engage in conversations with guests to understand their needs and exceed their expectations

  • Lead and motivate team members through positive and respectful leadership

  • Communicate effectively in order to ensure that the excellent restaurant operations are consistently achieved

  • Effectively communicate to the team as directed by the GM

  • Train and coach team members in culinary and guest service principles and practices

  • Establish and delegate work duties in each area utilizing prep and check lists

  • Follow Noodles & Company's operational policy and procedures, including those for cash handling and safety/security, to ensure the safety of all teams members and guests

  • Lead a positive team environment by recognizing and reinforcing individual and team accomplishments

  • Manage the restaurant to meet company standards in food quality, food safety, and cleanliness

  • Train, develop, and manage restaurant team members and shift managers

  • Follow inventory control procedures and guidelines

  • Assist with scheduling, expense tracking, labor management, and local restaurant marketing

KNOWLEDGE/SKILLS/REQUIREMENTS

  • Knowledge of restaurant environment

  • Team building and interpersonal skills

  • Ability to use discretion in providing direction to others

  • Must be able to develop and maintain effective working relationships

  • Ability to lead a team and communicate efficiently, both verbally and in writing

  • Must thrive in a fast paced work environment

  • Must have a strong work ethic and accountability

  • Exceptional time management and organization skills

  • Ability to provide exceptional guest service that exceeds expectations

  • Willingness and ability to work nights, weekends and holidays

  • Must be a minimum of 21 years of age

  • Ability to exercise independent judgment

EXPERIENCE

  • High School diploma or GED required

  • Minimum of one year prior progressively responsible and related restaurant/retail experience and one year of management and/or leadership experience

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Assistant General Manager

Noodles & Company