Assistant General Manager

Interstate Hotels & Resort Hunt Valley , MD 21031

Posted 3 weeks ago

Job Summary

Does thriving at a fast-pace, relationship building, and navigating dynamic business operations - to delight guests and exceed financial goals - bring out your best self? Then, Interstate's Assistant General Manager position may be your best next career move.

As Assistant General Manager, you will

  • Oversee hotel operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel. Get out from behind the desk to observe guest experiences and staff interactions. When complications surface - and they will - make it right for the guest and open channels for associates.

  • Build and Foster Front Office Staff. Create an environment that's engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.

  • Team up with Sales. Brainstorm and implement occupancy and revenue boosting strategies.

  • Keep a pulse on operational and financial performance. Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience

  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year degree or equivalent education or experience, plus two to three years' in hotel company related position, with discipline-specific operations knowledge and supervisory experience is required. Verbal and written English language proficiency is required, with a second language helpful.

You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and switchboard operation knowledge is expected.

Location:

Hunt Valley Maryland

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.



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Assistant General Manager

Interstate Hotels & Resort