Assistant General Manager-Horizon (Pdi)

7-Eleven, Inc. Ocean City , NJ 08226

Posted 2 months ago

Overview We're excited to have now joined the 7-Eleven family of stores! Directly drives sales and profits in a high volume, complex location.

Assists in overseeing and ensuring that the overall store condition complies with company standards including: cleanliness, store and food-service - fast, friendly and delicious, sanitation, customer service and merchandising - thereby maximizing store profitability, expense control, inventory levels and shortage control. Helps manage quality and consistent marketing and merchandising of store and food-service programs. Assists in fostering a coaching environment where team members want to excel and are recognized for their achievements.

Responsibilities Customer Service Provides Stripes Friendly customer service by greeting and assisting customers, and responding to customer inquiries and concerns.

Serves customers by maintaining our Stripes Friendly philosophy, supported by a value proposition that every experience will be fast, friendly and delicious. Maintains 100% in-stock excellence on top selling items.

Assists in ensuring team members are current on product offerings and promotions.

Drive Sales Engages with merchandising team to suggest ways to increase sales, expand markets, and promote business. Assists in the planning and implementation of marketing campaigns and sales promotions, and prepares merchandise displays.

Monitors sales activities through cashier analysis to ensure that customers receive exceptional customer service.

Examines merchandise to ensure that it is correctly priced and displayed. Operations Assists in driving sales and profits in a high volume, complex location.

Assists in analyzing financial data including but not limited to profit and loss statements, shortages, cashier analysis to identify business opportunities and increase sales.

Aids in planning, implementing and enforcing Company policies, goals and programs. Helps ensure quality and consistent implementation of all marketing, merchandising, food-service and gasoline programs and maintains an awareness of safety and security and a high level of store appearance.

Promotes technology utilization and improved efficiencies.

Assists in the preparation of work schedules to provide the best possible level of customer service. Performs other duties as assigned.

People Assists in building strong, sales focused teams through training and coaching to develop top performing team members.

Collaborates with General Manager in delegating and overseeing store responsibilities. Assists in coaching team members on how to handle difficult and complicated situations.

Follows company dress code standards as applicable to Assistant General Managers. Aids in efforts to improve team usage of technology and learning Stripes business Reports to work on time and when scheduled. Qualifications Education/Experience High School diploma (or equivalent) is preferred.

Two (2) year degree or above is strongly preferred. A minimum of one (1) year as top performing Store Manager at food service location or Assistant General Manager is required. Must be authorized to work in the United States.

Knowledge and Skills Demonstrated leadership and customer service skills and competencies. Proven success developing team members. Demonstrated ability to use P&L and store reports to affect change.

Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Excellent oral and written communication and intrapersonal skills. Ability to write routine reports and to speak effectively before customers and employees.

Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to exercise sound judgment and work with minimum supervision. Proficient computer knowledge (Microsoft products preferred Word, Excel). PDI/Verifone/Topaz experience preferred.

Physical Functions Must be able to stand and/or walk for full shift. Ability to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level,, up to thirty minutes of workday (i.e., to assisting in stocking/maintaining inventory levels). Ability to push and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.) Ability to bend at the waist with some twisting, up to one hour of the workday. May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.

Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All of the responsibilities listed above are considered essential job functions to this position. This job description is subject to change at any time. #INDSJ711Customer Service Provides Stripes Friendly customer service by greeting and assisting customers, and responding to customer inquiries and concerns.

Serves customers by maintaining our Stripes Friendly philosophy, supported by a value proposition that every experience will be fast, friendly and delicious. Maintains 100% in-stock excellence on top selling items.

Assists in ensuring team members are current on product offerings and promotions.

Drive Sales Engages with merchandising team to suggest ways to increase sales, expand markets, and promote business. Assists in the planning and implementation of marketing campaigns and sales promotions, and prepares merchandise displays.

Monitors sales activities through cashier analysis to ensure that customers receive exceptional customer service.

Examines merchandise to ensure that it is correctly priced and displayed. Operations Assists in driving sales and profits in a high volume, complex location.

Assists in analyzing financial data including but not limited to profit and loss statements, shortages, cashier analysis to identify business opportunities and increase sales.

Aids in planning, implementing and enforcing Company policies, goals and programs. Helps ensure quality and consistent implementation of all marketing, merchandising, food-service and gasoline programs and maintains an awareness of safety and security and a high level of store appearance.

Promotes technology utilization and improved efficiencies.

Assists in the preparation of work schedules to provide the best possible level of customer service. Performs other duties as assigned.

People Assists in building strong, sales focused teams through training and coaching to develop top performing team members.

Collaborates with General Manager in delegating and overseeing store responsibilities. Assists in coaching team members on how to handle difficult and complicated situations.

Follows company dress code standards as applicable to Assistant General Managers. Aids in efforts to improve team usage of technology and learning Stripes business Reports to work on time and when scheduled.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Fuel AttendantHorizon (Pdi)

7-Eleven, Inc.

Posted 2 months ago

VIEW JOBS 5/13/2022 12:00:00 AM 2022-08-11T00:00 Overview We're excited to have now joined the 7-Eleven family of stores! Fuel Attendant is responsible for providing prompt, efficient, effective, safe and courteous quality service to all customers. These objectives are obtained through quality customer service, merchandise handling, cleaning, maintenance, safety, security and other general duties as assigned. This is an hourly non-exempt (full or part-time) position reporting directly to the General Manager. Responsibilities Providing prompt and courteous customer service Maintaining a neat personal appearance in accordance with Company Uniform and Personal Appearance Policy (See Policy HR401-09) Reacting to and reporting customer complaints tactfully and promptly Providing assistance to customers by filling gas tanks, washing windshields and checking engine oil and washer fluid Following all credit card, money order and check cashing policies Following all Company policies related to safety & security and EEO Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management Preparing required accident/incident reports; immediately reporting such activity to the management Preparing shift reports and other reports required by management Reporting to work on time and when scheduled; adjusting work schedule as requested by management Working flexible hours and performing as a team member Following policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors and customers Safeguarding cash and merchandise; following Company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual Following proper cash handling procedures in accordance with Company policies Keeping gas islands clean Ensuring proper fuel is dispensed into customer vehicle according to vehicle's manufacturer specifications Performing other job duties as assigned Qualifications Education and Experience High school diploma or general education degree (GED) is preferred or equivalent experience. Must be authorized to work in the United States. Knowledge and Skills Demonstrates sales and customer services skills. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to exercise sound judgment and work with minimum supervision. Ability to perform basic computer skills. Physical Demands Must be able to stand and/or walk for full shift. Ability to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level, up to thirty minutes of workday (i.e., assisting in stocking/maintaining inventory levels). Ability to push, and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.) Ability to bend at the waist with some twisting, up to one hour of the workday. May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs. Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday. Working Conditions Outside (conditions include exposure to inclement weather, dust, fumes, etc.). Essential equipment used: gas and diesel pumps, credit card machine, cash register, cones, flashlights, flares, hand truck, squeeze clipboard, pen and pencil, floor jack, lug wrench, 2-way radio or other communication devices. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All of the responsibilities listed above are considered essential job functions to this position. This job description is subject to change at any time. #INDSJ711Providing prompt and courteous customer service Maintaining a neat personal appearance in accordance with Company Uniform and Personal Appearance Policy (See Policy HR401-09) Reacting to and reporting customer complaints tactfully and promptly Providing assistance to customers by filling gas tanks, washing windshields and checking engine oil and washer fluid Following all credit card, money order and check cashing policies Following all Company policies related to safety & security and EEO Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management Preparing required accident/incident reports; immediately reporting such activity to the management Preparing shift reports and other reports required by management Reporting to work on time and when scheduled; adjusting work schedule as requested by management Working flexible hours and performing as a team member Following policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors and customers Safeguarding cash and merchandise; following Company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual Following proper cash handling procedures in accordance with Company policies Keeping gas islands clean Ensuring proper fuel is dispensed into customer vehicle according to vehicle's manufacturer specifications Performing other job duties as assigned 7-Eleven, Inc. Ocean City NJ

Assistant General Manager-Horizon (Pdi)

7-Eleven, Inc.