Assistant General Manager

Benefits:

• Bonus based on performance

• Competitive salary

• Flexible schedule

Position Overview

The Assistant General Manager is responsible for effectively managing all facets of their gym, including, but not limited to sales, hiring, training, development of team members and overall gym operations. Including delivering excellent customer service to our members while role-modeling the organization's values and culture.

We Offer

• Competitive pay

• Employee discounts and perks

• Promotion opportunities

• Fitness-minded workplace culture

Responsibilities: Member Experience

• Deliver exceptional gym member experience

• Oversee member experience within the gym and lead by example

• Provide and maintain the highest level of customer service to our members

• Provide effective decision-making regarding customer service issues to provide a positive member experience

• Ensure our members receive the best fitness experience by walking the gym floor and assisting members when needed

• Manages member feedback of gym

Responsibilities: Team Member Experience

• Deliver exceptional team member experience

• Trains and develops front desk team members and/or frontline team members regarding all standard operating processes involving member acquisition and onboarding

Responsibilities: Gym Management

• Responsible for all sales related processes and initiatives

• Facilitate and monitor company-wide initiatives

• Ensure facility is clean and operationally sound & assist in organizing weights and inspecting equipment to ensure it is in working order

• Effectively manages the operations of the gym, including managing gym-controllable inventory and assets

• Be an ambassador of your gym by promoting and staying aware of your gym's social media and digital presence

• Understands budgeting, inventory, payroll, labor management, and facilities maintenance

• Have business acumen that includes an understanding of the competitive landscape and community around the gym

Qualifications

• Fitness industry experience preferred but not required

• Promotionally-oriented and have the ability to direct sales through company required outreach programs

• Strong customer service orientation with proven results

• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance

• Excellent verbal and written communication skills

• Open, participative leadership style and drive for excellence

• Strong work ethic, integrity, and professional demeanor

About Gold's Gym

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

Compensation: $20.00 - $25.00 per hour

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!