Assistant General Manager

Goldfish Swim School Plainfield , IL 60544

Posted 2 months ago

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits:

  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals

Requirements:

  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)

Job Title: Assistant General Manager

Reports to: General Manager

FLSA Status: Exempt

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Duties and Responsibilities:

  • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
  • Assists General Manager and department managers with fulfillment the daily tasks.
  • Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
  • Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
  • Provides sales and marketing training to all qualified sales staff.
  • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
  • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
  • Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
  • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
  • Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
  • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
  • Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
  • Fulfills other duties and responsibilities as assigned by the Employer.

Education/Experience: High school diploma or GED is required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred.

Certificates and Licenses: Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant highly recommended.

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
General Manager

White Castle

Posted 3 days ago

VIEW JOBS 1/19/2021 12:00:00 AM 2021-04-19T00:00 At White Castle, we're about more than just Sliders. We're about making memories, and about maintaining our Values. We expect our team to demonstrate our values daily: to be Responsive, Customer Focused, Hungry, Healthy & Energetic, Humble and Accountable. Working at White Castle gets you behind-the-scenes intel on a pop culture staple with a cult-like following-being part of our 96-year legacy is truly a unique experience! Here's your chance to help guide the team that keeps our Cravers coming back for more. Job Duties To embody White Castle's Values and Behaviors by being Responsive, Customer Focused, Hungry, Healthy and Energetic, Humble and Accountable. Supervise the total operation of a White Castle. Direct team members to meet company standards for product quality and customer service. Develop and train team members to ensure not only a competent staff, but also to aid the company's future growth. * Supervise operations and work with the Castle's management team to correct problems. Investigate complaints and work with the Castle's management team to resolve problems * Train new team members according to the Regional Development Manual. Identify training needs and weak points of team members. Work with them to improve while monitoring team members for adherence to product quality and customer service standards * Supervise product preparation for adherence to Quality Control procedures and standards and monitor team member's performance for the same. * Work with the Castle's management team to maintain equal and fair treatment of all team members and oversee all aspects of team member relations including disciplinary actions, team member issues and performance management * Manage all aspects of castle operations to meet established goals * Oversee all aspects of sanitation to ensure compliance with company guidelines. Observe operations for adherence to safe working procedures. Maintain and encourage a safe work environment * Communicate all company policies and procedures as well as represent the company as needed * Work on special projects and/or assignments as directed by Regional Management If you meet the minimum qualifications below, APPLY NOW! White Castle is an Equal Opportunity Employer * High school diploma or equivalent experience required. * Knowledge of business essentials such as inventory, ordering, labor and food costs as well as experience in restaurant management. * Knowledge of federal, state and local regulations and laws relating to employment and labor practices, Equal Employment Opportunity and wage and hour compliance. * Knowledge of recruiting, interviewing and selection practices. * Knowledge of federal, state and local health and sanitation laws and regulations. * Leadership and supervisory practices experience as well as effective verbal and written communication skills. * Basic accounting, computer and time management skills. * Problem solving, decision-making and conflict-resolution skills. * Must be able to obtain a ServSafe or other state required certification * Must have management or supervisory experience in restaurant/retail environment. White Castle Plainfield IL

Assistant General Manager

Goldfish Swim School