Assistant General Manager

Electric Playbox Dallas , TX 75201

Posted 1 week ago

Electric Playbox is on a mission to bring people together through shared play, making screen time social again. Weve created an immersive team challenge, which takes place in interactive Playboxes, where players work together to win. The Playboxes feature a range of technologies including projection mapping, touch screens, motion tracking and surround sound to deliver a fun and immersive experience with no need for headsets.

The Job:

Duty Manage the front of house team, and oversee the visitor experience at Electric PlayBox from start to finish, ensuring customer service and visitor satisfaction is delivered to the highest standards. Oversee consistency of ticketing, technical and overall experience from a visitor point of view, proactively and dynamically suggesting improvements and feedback to management where necessary.

Everyday Duties Include:

  • Manage all FOH staff and ensure they are aware of their responsibilities
  • Ensure areas are clean and presentable
  • Keep up to date with bookings and enquiries
  • Welcome all visitors to the space
  • Following Health and Safety procedures including First Aid and Fire Marshal responsibilities
  • Check iPads and computer screens are working correctly and are clean
  • Complete a technical check in each Lightbox
  • Preparation of visors for each room
  • General stock take (merchandise, water cooler and toilets)
  • Check phone messages
  • Check radios are working without interference
  • Answering questions and being a port of call to passers-by
  • Complete the open and close, due diligence and toilet cleaning checklists ensuring each point is completed thoroughly before we are open to the public

Other duties include but are not limited to:

  • Oversee the introduction of new staff/ company members including staff training/tours/demos
  • Ensure that security and Health & Safety measures are communicated to staff and guests in liaison with the General Manager
  • Where necessary, assist with the technical and physical set up of the day and for any ad-hoc events
  • Enable and support the delivery and implementation of risk assessments for all areas of the building and ensure that regular checks are made, to cover COSHH, Manual Handling, Electrical Safety etc.
  • To ensure that all staff are aware of responsibilities and procedures in relation to security
  • Any other duties as directed by the GM


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Assistant General Manager

Electric Playbox