Assistant General Manager

Job Description Job Description BLT is seeking an Assistant General Manager to join our team in Norwalk, CT This position assists the General Manager with maintaining all aspects of property operations. Overall Responsibility of the Assistant General Manager:

The Assistant General Manager monitors and enforces compliance with all pertinent company policies, procedures, and standards related to business and operations. Duties & Responsibilities of the Assistant General Manager: Monitors and enforces compliance with all pertinent company policies, procedures, and standards related to business and operations Adheres to all federal, state, and local laws as they pertain to fair housing, credit reporting, leasing and residential requirements.

Maintains day-to-day operations of the property while emphasizing a professional and friendly atmosphere for all residents and clients. Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Acts as liaison between General Manager, building staff and residents.

Proactive resident feedback gathering. Working to meet and exceed goals relative to resident satisfaction, resident retention, occupancy levels, and property objectives Send out resident communication as needed Assists with administering lease agreements for prospective residents Perform income verifications, credit checks and file audits as needed for new and existing lease agreements and renewals Maintains optimal renewal rates administering lease agreements for current residents Demonstrates knowledge of market conditions and industry trends. Contributes ideas for marketing the community and enhancing the living environment of residents.

Maintain accurate resident records including rents, deposits and application fees received by residents Accountable for resident consultation with aim to limit account delinquencies resulting in provocation of eviction notices by ownership Issue appropriate notices when necessary (i.e. late payment, eviction notices, returned checks, memos) and miscellaneous resident communication as needed Submit unpaid balances to collections as needed Perform additional duties and tasks as assigned by the General Manager Requirements for the Position of Assistant General Manager 3 years of leasing or property management experience required Must be organized, flexible and able to cope with change constructively Ability to work on weekends as needed Excellent verbal and written communication skills Experience with property management software, AppFolio preferred Applicant must be able to meet physical requirements to perform standing and walking activities related to inspecting and presenting property (70% of time) Successful candidates should possess excellent time management and problem-solving skills Benefits with the Position of Assistant General Manager: Compensation package includes: Competitive Pay Medical Insurance Dental Insurance Vision Plan 401k Plan Life Insurance Paid Vacation Paid Sick Leave Paid holidays Housing Discount at BLT owned properties BLT is an equal opportunity employer Powered by JazzHR lsIdrZFmsQ