Assistant Front Office Manager - Caribe Royale Orlando / Buena Vista Suites

Caribe Hotels Orlando Orlando , FL 32801

Posted 3 months ago

Title: Assistant Front Office Manager

Department: Front Office

Location: Orlando, FL

If you are excited, and passionate, about ensuring our guests have a memorable experience then this is a wonderful time to join the Buena Vista Suites family.

Job Responsibilities:

  • Assist in overseeing the operations of the Front Office

  • Assist with guest check-ins as necessary

  • Ensure every guest interaction is personalized creating an exceptional experience

  • Handle guest concerns, and de-escalations when necessary

  • Answer all guest inquiries in an efficient manner

  • Assist with the training of new hire and existing associates

  • Maintain positive energy while ensuring smooth efficient check-ins

  • Be knowledgeable in all Front Office areas, and assist as necessary

  • Act as a role model and leader to all Front Office associates

  • Complete any additional tasks assigned by supervisor

Job Qualifications:

  • Front Office supervisor/manager experience of at least 2 years

  • Hospitality Management degree is a plus

  • Excellent communications skills (both written and oral)

  • Strong leadership skills

  • Able to work days, nights, weekends, and holidays

  • Only candidates who meet the above qualifications will be considered

Why work for Buena Vista Suites?

  • We offer a positive and fun working environment.

  • We offer the opportunity to grow within our property

  • We offer great benefits such as weekly pay, 401K, paid holidays, paid sick time, health insurance coverage, and much more!

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Assistant Front Office Manager - Caribe Royale Orlando / Buena Vista Suites

Caribe Hotels Orlando