Assistant Front End Manager

Kroger Glendale , AZ 85301

Posted 2 weeks ago

Company Name: Fry's Food Stores

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Promote trust and respect among associates.

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

  • Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.

  • Assist with monitoring and control supply expenses for the department.

  • Assist with managing cash control, sales and cash items and records for the store.

  • Manage the scheduling of Front-end associates to provide adequate department coverage.

  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.

  • Assist with creating and execute budgets and scheduling of labor in partnership with store management.

  • Assist in the development and implementation of department action plans to achieve desired results.

  • Collaborate with Front-end associates and promote teamwork.

  • Display a positive attitude.

  • Stay current with present, future, seasonal and special ads.

  • Adhere to all food safety regulations and guidelines.

  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

  • Notify management of customer or employee accidents.

  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

  • Adhere to all local, state and federal laws, and company guidelines.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Ability to handle stressful situations

  • Effective communication skills

  • Knowledge of basic math (counting, addition, and subtraction)

  • Retail or Customer Service experience

Desired Previous Job Experience

  • High school diploma or equivalent

  • Management experience

  • Second language (speaking, reading and/or writing)

Education Level: High School Diploma/ GED Required

Required Certifications/Licenses: None

Position Type: Full-Time

Shift(s): Day; Evening

Regions: West

States: Arizona

Keywords: 1437744

Jobs at Fry's Food Stores: Fry's Food Stores is headquartered in Tolleson, Arizona. The company employs more than 17,000 Arizona residents who help us serve more than one million households per week. Fry's has been providing Arizonans with fresh food at famous low prices since 1960. Fry's Food Stores is a proud member of the Kroger Co. based in Cincinnati, Ohio.

Company Overview

Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: AZ || Glendale || 6611 W. Bell Rd. || 85306 || Fry's Food Stores || [[mfield2]] || Customer Service; Front End; Store Management; Store Operations || Employee || Non-Exempt || Full-Time || None


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