Hilton Worldwide Boston , MA 02298
Posted 3 weeks ago
The DoubleTree by Hilton Boston Downtown is looking for two Assistant Food and Beverage Managers to join the team! Located in the heart of historic downtown Boston, this property has 267 rooms, 2,000 square feet of banquet space, and 3 food and beverage outlets: Wisteria Restaurant & Bar, Starbucks, and In-Room Dining.
One of the hires for this position will oversee food and beverage operations focusing on the Starbucks outlet, managing a team of 6-8 and reporting directly to the executive chef. Please note that in this position, you would also cross train in order to help manage the other food and beverage outlets 25% of the time!
The other hire for this position will oversee food and beverage operations focusing on In-Room Dining and the full-service restaurant bar/lounge, Wisteria! They would manage a team of 10-14 team members and also report to the executive chef. In this role, you would also cross train in order to help manage the Starbucks outlet 25% of the time!
The ideal candidates for these positions will be engaging leaders with a passion for creating exceptional experiences, the ability to multi-task, and the desire to foster a culture of respect and positivity. Prior food and beverage leadership experience, strong beverage knowledge, and bartending background is preferred. Hotel experience and/or Starbucks/barista experience would be considered a plus!
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As the Assistant Food and Beverage Manager, you would be responsible for managing and administration of the Starbucks Outlet in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
Monitor, observe and assist in evaluating team member performance
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
Assist in monitoring inventory and inventory control
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton Worldwide