Assistant FC Manager

Univest Willow Grove , PA 19090

Posted 2 weeks ago

Overview

Responsible for assisting the Financial Service Center Manager in all aspects of leading the sales and service function, management and audit & control for a designated Financial Service Center. This position will provide customers with quality sales and service, supervise and coach employees, and serve as a Financial Service Center Manager in their absence. The incumbent in this position should typically have three or more years of experience in consumer banking. This position operates under the direct supervision of the Financial Service Center Manager.

Responsibilities

POSITION INCLUDES:

  • Work with the Branch Manager to produce top line revenue growth

  • Motivate and coach staff to work as a team in order to achieve assigned goals

  • Develop and implement effective sales and acquisition strategies

  • Develop working relationships with integrated partners

  • Coach and develop staff with career path and succession planning focus

  • Participate in business development activities with management

  • Perform platform and teller duties when needed

  • Resolve customer challenges

  • Ensure adherence to all bank policies and procedures

  • Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct

  • Perform additional duties as required

PHYSICAL DEMANDS:

The physical demands described below must be met by an associate to successfully perform the essential functions of this job. Accommodations will be made as necessary to enable individuals with disabilities to perform essential functions.

  • Frequent sitting, standing and walking.

  • Frequent operation and use of computer.

  • Ability to regularly lift up to 75 pounds and maneuver technical supplies.

  • Frequent stooping, bending, crouching, reaching or crawling.

  • Position requires manual dexterity and the ability to use hands/fingers, touch and feel.

  • Must be able to talk, see, hear and write.

  • Specific vision abilities include close vision, distance vision, depth perception and ability to adjust focus.

COGNITIVE DEMANDS:

The cognitive demands described below must be met by an associate to successfully perform the essential functions of this job. Accommodations will be made as necessary to enable individuals with disabilities to perform essential functions.

  • Position requires adequate judgement, decision making, reasoning, comprehension and stress control.

  • Incumbent must have the ability to efficiently problem solve and assess technical issues/tasks.

  • Must be able to understand and follow basic instructions and guidelines, complete routine paperwork, as well as prioritize work schedule.

WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates in a typical office environment and may include transporting supplies and services to different offices. Employees will encounter average indoor conditions and noise. Accommodations will be made as necessary to enable individuals with disabilities to perform essential functions.

Qualifications

QUALIFICATIONS:

  • High school diploma/GED or equivalency

  • NMLS registration within regulated guidelines

  • Sales experience with proven results

  • Strong written/verbal/organizational skills

  • Demonstrated independent decision-making skills and effective delegation

  • Demonstrated leadership/supervisory ability

  • Energetic and engaging interpersonal communication skills

  • Previous experience with MS Office Suite

  • A minimum of 2 years of leadership and/or supervisory experience

  • Ability to work in an accurate and organized manner to effectively manage related-job pressures and deadlines

  • Ability to coach and develop a staff

  • Community/non-profit involvement

  • Neat, professional appearance following established guidelines for appropriate dress

  • Successful completion of the Univest University Leadership Certificate Program and the conflict resolution course within 12 months of hire

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Assistant FC Manager

Univest