Assistant Facilities Manager (Hines@Amazon)

Hines Minneapolis , MN 55415

Posted 3 weeks ago


When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.


As an Assistant Facilities Manager with Hines, you will act in a supporting role for a client's operations, take ownership of certain elements of the facilities operations scope of work, run projects, and provide response and coordination of resolution for specific requests. Responsibilities include but are not limited to:

  • Manage the relationships with key internal and external vendor partners (Reception, Janitorial, Security, Engineering services); ensuring the client's procedures/processes are intact. Ensure that all service deliverables meet Amazon GREF expectations

  • Support accounting team with efforts to code, approve, and pay invoices according to terms of contract. Use budget provided to create and manage site Purchase

  • Orders, using the Purchase Order Sharepoint portal according to vendor contract terms.

  • Manage the launch of new site(s)/floor expansions and liaise with the customer on site. Deliver information concerning project progress to the site FM or client manager when appropriate

  • Post Occupancy Projects; oversee the scope, assist vendor partners with on-site support/moves, and liaise with the customer on site to deliver information concerning Post Occupancy Projects and project progress

  • Utilize the trouble ticketing (TT) system to identify and report all trends and issues requiring discussion and review to the on-site Facility Manager

  • Facilitate resolution of all facilities operations challenges and bring forth solutions

  • Foster the daily connection between the Facilities team and the on-site business unit representative(s)

  • Mentor and coach Facilities Coordinators. In the absence of a site Facilities Manager, perform additional duties as assigned by Regional Facility Manager

  • Complete building inspections weekly


Minimum Requirements include:

  • Bachelor's degree in business administration or related field from an accredited institution

  • Two or more years professional work experience, with supervisory experience strongly preferred

  • P&L responsibility and budgetary experience

  • Strong initiative and customer service orientation


Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 205 cities in 24 countries. Hines has approximately $133.3 billion* of assets under management, including $71 billion for which Hines serves as an investment manager, including non-real estate assets, and $62.3 billion for which Hines provides third-party property-level services. The firm has 165 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,393 properties, totaling over 459 million square feet. The firm's current property and asset management portfolio includes 539 properties, representing over 232 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit for more information. *AUM includes both the global Hines organization as well as RIA AUM.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

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Assistant Facilities Manager (Hines@Amazon)