Assistant Executive Housekeeper

TMI Hospitality San Bernardino , CA 92401

Posted 2 months ago

Description JOB SUMMARY

The Assistant Executive Housekeeper is responsible for assisting the Executive Housekeeper in ensuring clean, orderly, and attractive conditions of guest rooms and common areas of the hotel.

JOB DUTIES & RESPONSIBILITIES

  • Supervises or assists Executive Housekeeper in directing the work activities of housekeeping staff.

  • Supervises housekeeping staff consisting of 1-10 employees.

  • Provides training (including safety training) to all housekeeping personnel as directed by management.

  • Ensures adherence to company quality standards by inspecting rooms, including deep cleans.

  • Distributes keys and work assignments to staff.

  • Addresses guest complaints regarding housekeeping services or equipment.

  • Completes inventory of supplies and equipment as directed.

  • Assists Executive Housekeeper in the selection of Housekeeping personnel.

  • Reports any maintenance repairs to maintenance staff; records repair information in maintenance log.

  • Completes follow-up on vacant or occupied rooms.

  • Assumes functions of Housekeeper as necessary.

  • All other duties as assigned.

Requirements EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

  • A minimum of three months related experience or training; or equivalent combination of training and experience.

KNOWLEDGE, SKILLS, & ABILITIES

  • Requires the ability to read, write, and speak the English language.

  • Ability to appropriately assign/delegate work to others in the accomplishment of goals. Provides coaching, advice, and assistance as required; helps subordinates overcome obstacles and deal with problems. Appropriately assesses contributions and performance of employees; provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand.

  • Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

  • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

  • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

  • Knowledge of and ability to appropriately interpret and follow policies and procedures.

  • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

  • Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Dependent Verification Services Sales Executive (Virtual)

Alight

Posted 6 days ago

VIEW JOBS 6/14/2019 12:00:00 AM 2019-09-12T00:00 Job Responsibilities: * Collaborates with aligned client team Client Executive and Service Delivery Leader to ensure mutual understanding of opportunity and the ability to deliver a successful service * Identifies and generates demand within new markets and listens for opportunities to create new products (e.g. bundling/packaging of similar services) * Leads the development of a sales plan for service delivery opportunities focusing on targeted organizations where a service delivery opportunity is likely to exist * Responsible for setting and executing the sales strategy * Demonstrates strong sales strategy ability, crafting and presenting client offers and helping the Alight client team identify and navigate alternative paths to making the sale * Utilizes other selling resources at the appropriate time in the selling process * Manages and maximizes the client level cost of sale * Collects and communicates market intelligence on products/services, incorporates it into sales client planning process, and shares with the Alight Sales & Accounts community * Maximizes the use (both individually and with the team) of sanctioned tools including, but not limited to, Salesforce.com systems Required Experience: * Experience selling dependent verification services (audit projects, ongoing verification, reverification, unique projects such as spousal verification, etc.) is preferred * Demonstrated selling success/sales track record of 5 plus years * Experience prospecting/cold calling * Ability to determine good business opportunities for the organization * Proven experience in building and developing client relationships with Brokers, Consultants and Employers * Ability to apply the firm's positioning and brand strategy to all aspects of business development efforts * Up to 25% travel Education: * Bachelor's degree or equivalent years of industry experience. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Alight San Bernardino CA

Assistant Executive Housekeeper

TMI Hospitality