Assistant Executive Housekeeper

Potawatomi Hotel & Casino Milwaukee , WI 53201

Posted 6 days ago

Description:

Potawatomi Hotel & Casino (PH&C), owned by the Forest County Potawatomi tribe, is one of the most comprehensive, state-of-the-art entertainment properties in the Midwest, including slot machines, table games, poker tables, bingo, off-track-betting, a theater, event center, award-winning restaurants, full-service catering, and a luxury hotel, with a variety of business meeting and special occasion venues. In addition to being the premier entertainment destination in the Midwest, PH&C sets the bar high for responsible citizenship through its dedication to charitable giving, responsible gambling, and sustainability.

PH&C operates on growth-oriented Mission, Vision, and Values statements that emphasize providing opportunities, being the premier entertainment destination in the Midwest, and most importantly, acting with integrity in everything that we do. While carrying out the job duties listed below, the Assistant Executive Housekeeper contributes to our continued business success by providing unsurpassed guest service, personal and professional dedication to our Mission, Vision, and Values, and demonstrating a high level of integrity and ethical standards.

Principal Duties and Responsibilities (*Essential Functions)

  • *Ensure that guest rooms and all areas of the hotel are cleaned to standard and well stocked with amenities by overseeing the day-to day responsibilities of team members, coordinate work assignments, and communicating and receiving feedback with hotel departments.

  • *Inspect and evaluate physical conditions of all areas of the hotel and job assignments to ensure departmental standards are being met. Identify cleaning needs, potential safety hazards, problems, or repair needs and notify appropriate individual for resolution. Submit recommendations for painting, repairs, furnishings and relocation of equipment.

  • Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members up to and including termination; addressing complaints; and resolving problems.

  • *Ensure that work is performed with minimal disruption to business operations.

  • *Address guest inquiries, special requests, or complaints promptly and take correction action with the goal of producing a positive interaction and experience for all hotel guests.

  • *Assist with the development and implementation of strategies and processes to track and make improvements in daily assignments and project work to ensure maximum safety and efficiency as well as high standards.

  • Prepare department reports and evaluate housekeeping operations and recommend changes as needed.

  • Track supply inventory such as linens, cleaners, and amenities needed to complete daily assignments and project work.

  • Perform or assist with cleaning duties as needed.

  • Ensure full compliance with departmental Internal Controls, policies, procedures and regulations.

  • Perform other duties as assigned.

Requirements:

  • High School Diploma or equivalent and 2 years of progressively responsible related cleaning experience are required. A Bachelor's degree can take the place of 2 years of experience.

  • One year of supervisory experience is required.

  • Ability to work with safely and effectively with various chemicals/cleaning agents, tools, and equipment; be trained in blood borne pathogens; and perform required blood borne pathogens procedures.

  • Must have a strong understanding of Occupational Safety and Health Administration (OSHA) regulations as they relate to environmental housekeeping requirements.

  • Office skills, ability to use standard office equipment and basic knowledge of Microsoft Office. Prior knowledge in purchasing software and scheduling software preferred.

  • The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.

  • The ability to maintain discretion in handling confidential information.

  • The ability to interact with and understand the interests of stakeholders at all levels, as well as the impact of those interests on PH&C and its goals. The ability to communicate effectively before groups of guests or team members of the organization.

  • The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.

  • While performing the duties of this job, the team member is required to talk, hear, stand, walk, climb, balance, stoop, kneel, crouch, and move for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member will be required to lift or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally with assistance. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

The noise level is usually moderate to loud. When on the casino floor the noise level increases. The hotel is a smoke free environment. The casino is not smoke free. While performing the duties of this job, the team member will use chemical cleaning products and may be exposed to blood borne pathogens.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Executive Assistant

Adient

Posted 2 weeks ago

VIEW JOBS 3/7/2019 12:00:00 AM 2019-06-05T00:00 JOB DESCRIPTION Executive Assistant Job Summary: The position will provide administrative support to the Vice President of Treasury and Vice President of Tax along with providing additional assistance to their groups as needed. Job Duties: These duties are not meant to be all-inclusive and other duties may be assigned. * Lead the administrative activities for the Adient Foundation. * Schedule meetings and maintain Executives' calendar with the ability to independently decide what is scheduled, and when, based on priorities * Coordinate travel arrangements (domestic and international) and prepare itineraries with the ability to anticipate potential travel obstacles * Prepare and submit expense reports * Create professional presentations and documents using Microsoft Office products * Document management for Tax and Treasury functions, including preparation of Board meeting materials, facilitate contract and agreement signings and records retention * Screen e-mail messages and telephone calls; judge appropriately when and how to respond * Compose professional correspondences * Coordinate key events; assist with planning * Work on ad hoc assignments as needed * Provide back-up support for other functions when required Experience: * Bachelor's degree preferred. * 6+ years of experience. * Superior Organizational skills * Able to meet tight deadlines * Exceptional communication skills * Ability to handle multiple projects and meet deadlines * Results-oriented * Ability to recognize and maintain the confidentiality of work materials, and work with sensitive information * Willingness to take initiative and ownership of projects, as needed, proactive attitude * Experience using Microsoft Office Products, proficient in utilization of various internet tools PRIMARY LOCATION Adient Milwaukee Corp Office Adient Milwaukee WI

Assistant Executive Housekeeper

Potawatomi Hotel & Casino