Assistant Emergency Management Coordinator

SERVE

At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence).

Job Details

Want to work for an organization where you are truly valued? Want to be part of a team who serves our community AND each other? Looking for opportunities to make a positive difference wherever you can? Through our employees, we make the ordinary, extraordinary! If you are the "extra" we are looking for with experience in Emergency Management, apply for our Assistant Emergency Management Coordinator position. This position will focus on enhancing prevention, advancing mitigation, building a culture of preparedness, ensuring readiness to respond, and expediting recovery to assist in the daily operations of the City's whole community, all-hazard, Emergency Management Program.

Qualified candidates will have:

• Bachelor's degree with major coursework in emergency management or related field.

• Five (5) years of experience in Emergency Management or related field.

• Certified Emergency Manager (CEM) certification from the International Association of Emergency Managers (IAEM) within one (1) year of hire

In addition to the above, the ideal candidate would:

• Live & reflect Plano's SERVE values: Stewardship, Engaged, Respect, Visionary, Excellence

• Ability and desire to quickly learn and engage in significant emergency management programs and initiatives.

As a valued Team Plano member, you will receive numerous benefits:

• Two scheduled work-from-home days per week following successful completion of six-month probationary period

• CEM and continued maintenance of CEM fees paid for

• Attendance at two emergency management conferences per year

• State-of-the-art EOC

• Paid tuition reimbursement for graduate degrees

• Our workday schedule is flexible, from Monday to Friday, for 8 hours between 7 a.m. to 6 p.m.

• Wellness programs to promote health and well-being of employees.

• We provide career development training, onsite within the city during work hours

• Comprehensive medical, dental, and vision plans

• Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement

• Nine paid holidays

• Three weeks paid sick leave and three weeks paid vacation years 0-10 with the city

• Free recreation center membership offered after one year of regular attendance at the recreation center

And so much more!

Every person matters. Every job has purpose. Together we make a difference. Join Team Plano!

The target hiring range for this position is $76,520 - $93,740, depending on qualifications.

Distinguishing Characteristics: The incumbent plans detailed methods to attain desired objectives, working within established policy. Methods require use of initiatives and resourcefulness in developing plans, processes, procedures. Works under indirect supervision, conferring with supervisor on unusual matters.

Examples of ESSENTIAL JOB FUNCTIONS

Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Serves in assigned administrative and executive roles as required or directed.

• Directs, instructs, schedules, reviews, and evaluates the work activities of assigned staff. Establishes realistic and obtainable goals for subordinates through a team process; ensures successful obtainment of goals through appropriate training and assigned accountability.

• Develops reviews, and implements departmental programs, policies, and procedures for the purpose of improving the efficiency and operational effectiveness of the department.

• Directs and coordinates assigned functions to manage resources of the department ensuring maximum performance.

• Manages communications within the department and between the department, internal city departments, and outside partner agencies.

• Addresses and manages resolutions to complaints from staff and citizens. Responds courteously to public inquiries; provides information within the area of assignment; resolves complaints in an efficient and timely manner.

• Assists the Director of Emergency Management with disciplinary decisions; makes recommendations as appropriate.

• Serves as the representative of the Department of Emergency Management to various City, State, and Federal government agencies, the business community, volunteer agencies active in disaster, and other community and partner organizations. Represents the City at emergency management scenes, special events, conferences, meetings, seminars, and training as directed.

• Prepares and submits reports, plans, memoranda, and analyses detailing departmental performance. Stays informed about emergency management trends, disaster relief issues, and relevant regulations.

• Maintains situational awareness of significant incidents and events utilizing various tools such as public safety radio, software, social media, and various websites.

• Reports to the Emergency Operations Center or specified location during emergency and non-emergency incidents, including but limited to emergencies, disasters, training exercises, and special events. Serves as the on-call emergency management officer on a rotational basis providing severe weather monitoring, siren activation expertise, and support to incidents involving multiple departments or high-profile public safety events.

• Regular and consistent attendance for the assigned work schedule is essential.

• Assumes the duties of the Director of Emergency Management in her/his absence.

Marginal Duties:

Performs other duties as assigned.

Typical Decisions:

Extensive engagement with external partners to improve community preparedness. The position works independently to provide guidance to the partners on how to best align outside emergency management efforts with city initiated emergency management efforts. During severe weather monitoring, the position determines when and if to sound the sirens. Information is also posted on social media feeds regarding the reasoning behind sounding of the sirens. Many difficult decisions are determined by the context of the event in which the decision is made. Often the most difficult converstations occur when delivering news to the public that although their home has received significant damage from an event, we as a city did not receive a disaster declaration and additional state and federal funding is not available to recover.

Minimum Qualifications:

Knowledge of: National Incident Management System, Incident Command System, and the four phases of Emergency Management; concepts of an all-hazards approach to emergency management; and current developments and trends in the field of emergency management and homeland security. Position requires an understanding of Emergency Operations Center practices and methods of operation. Incumbent must possess knowledge of program planning, organization, budgeting, administration, and principles and practices of effective supervision.

Skill and Abilities: The ability to remain calm under pressure, excellent critical thinking, organizational, strategic planning, problem-solving skills, strong written and verbal communication skills, and the ability to stay flexible and to make quick decisions as disaster/project priorities evolve. Excellent proficiency with Microsoft applications (Excel, PowerPoint, Teams, SharePoint, Word, etc.); preparing technical documents, facilitating meetings; addressing large groups.

Education: Bachelor's Degree in Emergency Management, Business, or Public Administration, Political Administration, Public Health, Health Administration or closely related field.

Experience: Must posses a minimum of 5 years of recent experience in an Emergency Management role.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.

Licenses and Certifications: Texas Class C driver's license (must obtain within 30 days of hire per state law). The candidate is required to by CJIS certified. Candidates must meet the requirements for CJIS clearance. Must obtain a Certified Emergency Manager (CEM) certification from the International Association of Emergency Managers (IAEM) within one (1) year of hire. Must be able to obtain an amateur radio license (technician level) within six months of hire date.

Desirable Experience and Training: Federal Emergency Management Agency (FEMA) issued Advanced Professional Series; possession of valid technician level amateur radio license; certified E-449 Incident Command System Train the Trainer Instructor; FEMA Master Exercise Practitioner Program certification; Emergency Management Accreditation Program assessor training.

Conditions of Employment: Must pass a drug test, driver's license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.

Physical Demands and Working Conditions:

This job is based in an office environment with moderate noise levels. Activities that require fine motor skills, sitting, speaking, hearing, and vision are frequently involved, while walking, standing, reaching, handling, lifting, and carrying may be required occasionally. There are minimal health and safety risks, except when responding to a disaster, where protective gear may be required based on outdoor conditions. Employees must be able to lift, carry, push, and pull materials and objects weighing up to 25 pounds. The job also requires operating a vehicle.

Emergency management duties require the ability to respond to incidents after hours and work extended hours on site, under difficult and trying circumstances. Staff must be available 24/7 through wireless devices that can manage both voice and data communications. At times, they may be required to climb stairs and ladders, move and/or climb over obstacles, and work under specific emergency conditions. This job requires working in different weather conditions, sometimes in extreme temperatures, and around potential hazards such as chemicals, fumes, biohazards, as well as electrical and mechanical hazards.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

Equal Employment Opportunity

Equal Opportunity Employer - EOE/M/F/V/D

Open positions are subject to close without notice.