Assistant E-Commerce Merchant

Ace Hardware Oak Brook , IL 60523

Posted 2 months ago

The Job

The Assistant E-Commerce Merchant is responsible for all aspects of support for an online product category, including but not limited to category review support, promotional planning and execution, product content, retailer communication and credits, SKU on-boarding and maintenance and special projects as assigned. The position is designed as a support role, as well as development step in all aspects of the E-Commerce department to prepare a candidate for full category responsibility as an E-Commerce Merchant in 2 3 years.

What you'll do

Merchandising Online Assortment on acehardware.com

  • Support Sr. E-Commerce merchant in all phases of category and product online merchandising

  • Kibo Admin tool- fundamental site merchandising practices including the creation of categories, discounts, product ranking rules

  • New Item and Promo activation and maintenance

  • Responsible for edits throughout creative process including site, email and marketing creative

  • Prepare category analytics and identify opportunities to drive sales online

  • Responsible for product content- work with vendor and PCM team for goal of A++ content

  • Analyze the ecommerce market to develop understandings of market trends and competitors' strengths, weaknesses and strategies

Promotional Planning Support

  • Assist in solicitation of monthly promotional items from vendors and Merchants

  • Support in organizing and securing all promo offers- pricing, offer, credits

  • Prepare of Monthly Promo Marketing file

  • Promo creation in Kibo and/or Event Planner

Retailer Communication

  • Support with daily retailer customer service

  • Assist with communication via ACENET to relay monthly online promos and credits

  • Assist with Merch CARE to prep Ace Care Center for calls and e-mails related to respective category

Inventory/Supply Chain Support

  • Assist in inventory planning for promotional items

  • Support Clearance and Closeout opportunities

Special projects

  • Support department and cross-functional projects as assigned by Manager

What you need to succeed

Assistant E-Commerce Merchant Competencies

  • Product passion Natural and fanatical curiosity around product and the online marketplace, demonstrated and put into action.

  • Results-oriented Ability to drive results to and above plan with full accountability, proactively shifting efforts as trends and business variables change

  • Negotiation skills Solid negotiation skills with proven results leveraging company scale, business drivers and strategies

  • Planning skills Ability to interpret company and team goals, and assemble a plan to contribute to overall strategy and sales success.

  • CollaborationCross functional cooperation throughout the entire Merchandising team and vendors, as well as the various Marketing channels

Experience and Technical Requirements

  • 2+ years of ecommerce, marketing, merchandising experience

  • Strong problem solving skills

  • Demonstrated ability to analyze/interpret data, proactively make recommendations and successfully implement plans

  • Demonstrate strong decision making skills

  • Strong interpersonal and collaborative skills required

  • Highly creative, flexible and adaptable with good follow-through

  • Proven ability to multi-task projects and meet deadlines

  • Strong verbal and written communication skills

  • Strong problem solving skills required

  • Proficient in Microsoft Outlook, Word, Excel, Access, Power Point,

We want to hear from you!

When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer

Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.


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Assistant E-Commerce Merchant

Ace Hardware