Wellness Connection Of Maine Montville , CT 06353
Posted 2 weeks ago
Acreage Holdings is one of the largest vertically integrated, multi-state operators of cannabis licenses and assets in the U.S. We deeply believe in the transformational power that cannabis has to heal and change the world. Our mission is to champion and provide access to cannabis' beneficial properties by creating the best quality products and experiences.
The Assistant Dispensary Manager will work with the Dispensary Manager to plan and execute day-to-day operations with focuses on dispensing and administrative activities. In addition the manager will oversee the development of personnel, customer relations, inventory and serving as a key leader of the business. You will communicate effectively with all levels of the organization to maintain a positive working environment while adhering to protocols, policies, and procedures in accordance with company and state regulatory standards.
Essential Functions and Responsibilities
Responsible for managing efficient operations within a fast-paced environment through effective team scheduling, delegation, and coaching
Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations
Responsible for delegating tasks to leads, technicians, administrators, and retail associates that supports current and future business needs
Responds to all staff questions, concerns, or suggestions and recognizes the importance of follow-up and execution
Partners with Dispensary Manager &/or Human Resources as needed to resolve any conflict immediately
Coordinates with the leadership team to ensure accurate information is communicated to dispensary staff members
Manage and implement training for: POS, eCommerce, seed-to-sale tracking, customer loyalty and any other future platforms as designated by leadership
Partners with marketing and outreach departments to ensure initiatives are executed timely, accurately and that desired outcomes are achieved
Ensures exceptional customer and patient care from entry to exit
Responds to all patient/customer complaints, requests, concerns, suggestions
Maintain inventory control system and performs cycle counts if necessary with the inventory department
Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries
Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State and the standards set by Company
Accurate daily, weekly, and monthly recaps and reporting from sales data and patient counts
Provide regular inventory, sales, and profitability reports to the Management Team
Ensure cash accountability and reconciliation is executed compliantly and accurately; investigates and escalates where necessary
Ensures all departments are meeting prescribed Acreage and State of Connecticut's standards of operation
Act as a subject matter expert in all departments of the operation
Other duties as assigned
Wellness Connection Of Maine